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5 Things you will want to do to make your Northwest Arkansas home "Move-In Ready"

9/10/2019 (Permalink)

5 Things you will want to do to make Your Home “Move-In Ready!”

  1. Change Locks

Whenever you are moving into a new home, it is important to change the locks. Because you can’t be sure exactly if you’ve collected all the copies from the previous owner/s, realtors and/or anyone else who could have a spare key. We recommend that you get new locks and new keys so that you can be 100% sure that you’re safe in your new home. Changing the locks is a good time to find a goof hiding place for your spare key, too!

  1. Main Water shut-off valve locations

Knowing where the critical utility shut-off locations is an essential part of getting used to your home. In the case that you have a water heater leak or a condensation line leak, you will want to shut the water off as soon as possible to prevent more water coming into your home. The longer water is present, the worse the damage will be. If you find that you do have a water leak or some other type of water related damage, call SERVPRO.

  1. Open new savings account

Save around $200 month for house repairs as they come up. Without knowing the exact age and maintenance history of your appliances, you may be in need of something new sooner rather than later.

  1. Replace air filters

Air filters are an important part of maintaining the cleanliness of your home. By making sure you change the air filters every 6 months, you are ensuring that the air you breathe will be cleaner.

  1. Check for water leaks and find source of incoming water

Be sure to inspect around, inside, above and underneath your home for water leaks and/or other damage that could lead to a water leak. If the previous owner had an issue and it wasn’t caught in your home inspection, you could have water damage in or around your home. 

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

Common A/C Mistakes you could avoid

9/10/2019 (Permalink)

  1. Buying the wrong size A/C unit

Many people think that they can both buy an A/C that is too small to save money or buy one that is too big and cool the home down faster. Neither of these are good options. It is very important that the A/C you use is made to fit your home. An A/C that is too small will cause it to run constantly. An A/C that is too big will cycle on and off very quickly which is also not ideal for efficiency and cost effectiveness.

  1. Cooling an empty room

If you have rooms that aren’t currently being used, close the vents! This is a quick way to make sure you’re not cooling part of your home that doesn’t need to be cooled down. 

  1. Putting in A/C unit in direct sunlight

Whenever the sun beams straight down on you’re A/C you can cause it to run slower because it is overheating outside of your home. If you already have the A/C unit positioned in a spot that will get direct sunlight, consider making sure there is something there to block the sun from your A/C unit.

  1. Poorly positioning the thermostat and vents

Do not put your thermostat near direct sunlight or near heat producing lights. This can cause the system to think that’s the room temperature is hotter than it really is, resulting in it running more and more often. Also, don’t block vents with furniture. This is something that people don’t always think about but can decrease the productivity of you’re A/C system. By placing furniture above where your vents are, the incoming air has no way to circulate the room and will leave just a part of the room cooler than the whole space.

  1. Setting the thermostat too low

In a new home, it may be strange to get used to the thermostat. By setting your thermostat up one degree will make about a 3% change in your electric bill. Most people feel comfortable in a room with a higher temperature when a fan is running. Consider turning on your fan instead of turning down the air the next time your hot inside your home.

  1. Not using fans

Fans are a cost-effective way to use less-electricity. While fans use electricity, because it isn’t trying to regulate the room like an A/C unit, it doesn’t have to work as hard. Try turning up the thermostat and kicking the fan up a notch too!

  1. Leaving windows open

Whenever you leave a window open in your home, the A/C unit must work overtime because the cool air that is being released is escaping the home. Make sure to get into the habit of closing the windows when you are running the A/C to prevent this issue.

  1. Neglecting to clean filters

Air filters are important to the air quality of your home. Neglecting to clean them will cause you to have excess debris particles being sent back out into the clean air that you’re breathing. By changing this one inexpensive item, you will increase the quality of the air inside your home.

  1. Not cleaning the coils

Not cleaning the coils will cause you’re A/C to have inadequate air flow in your home.

  1. Forgetting routine maintenance

Make sure to have all routine maintenance done on you’re A/C unit. This should also happen as part of your home inspection when you first buy your home. But making sure that everything is okay could save you money in the future.

  1. Never calling a professional

It can be very stressful when you are dealing with a home situation that you haven’t dealt with before. SERVPRO can ease that stress by taking care of the issue confidently and completely. We restore your home to what it looked like before, if not better! By making it “Like it never even happened.”, you are able to get back to life as normal. SERVPRO has extensively trained professionals who are ready to assist you with any need that you might have.

SERVPRO of Benton/Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton/Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton/Carroll Counties, click here.

Water Removal Essential for Rogers Carpeted Family Room

8/6/2019 (Permalink)

When water damages your home's carpeting, count on SERVPRO for professional extraction.

Effectively Removing Water from Carpeting in Rogers

When your Rogers home experiences a water heater leak the amount of fluid absorbed by the carpet in an adjoining family room can be considerable. Resist the temptation to handle the issue yourself. Merely pushing the water standing near the heater to a drain might miss migration into nearby structures. Putting a fan and dehumidifier next to the carpet after wet vacuuming is most likely ineffective, risking secondary mold damage and the progressive deterioration of the fabric and padding.

Thorough water removal in your Rogers house is essential, even when you catch the water loss and take action fast. Consumer dry/wet vacuums are not nearly as powerful as the wanded and weighted extractors our professionals use. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) training our technicians complete prepares our crews for the challenges of water removal from expensive carpeting. 

Even when SERVPRO brings in commercial air movers and high-efficiency dehumidifiers to complete drying, it is vital to remove the bulk of the water with pumps and extractors. We check out the room where the broken water heater stood, using thermal imaging and moisture meters to locate any moisture trapped behind walls or absorbed into building materials. We use weep holes or flood cuts to release liquid water as even the most advanced drying equipment cannot reach and dry those spaces.

When comparing extraction versus dehumidification, extraction is 1200 times more effective. Following this logic, SERVPRO first mitigates the spread of water into your carpet with extraction wands and then uses weighted equipment to force the majority of the water out. Training and experience are crucial because the fabric of the carpet can tear or stretch during this process. Many passes are necessary, which also can cause delamination, the separation of the carpet from its backing if the operator is not skilled.

SERVPRO technicians also learn how to decide whether to remove and replace padding or dry in place during IICRC coursework. Padding is relatively inexpensive and can provide an environment for mold or mildew if incompletely dried. We collaborate with you and your insurance company when making the call.

SERVPRO of Benton / Carroll Counties invests in continuous training for our managers and technicians to ensure your disaster recovery completes successfully. Call us at (479) 787-7377 for a fast response and up to date equipment and techniques. 

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How Our Experts Can Save Your Bentonville Property After A Disaster

7/30/2019 (Permalink)

Call (479) 787-7377 24/7. We’re Faster to Any Size Disaster.

Our Integrated Approach Is Why SERVPRO Comes Highly Recommended For Bentonville Disaster Recovery

Professionalism plus a plan for every possibility, all delivered with care and compassion, is why Bentonville customers turn to us for their water, fire, mold, and storm damage challenges. Homeowners confronted with the turmoil of a severe loss need emotional support as they process during the aftermath of a disaster. Our team, management, and work crews commit to providing the highest quality mitigation and remediation services with respect and transparent communication every step of the way.

Water Damage
As it is one of our core services, you can expect our response to water damage in your Bentonville home to be rapid and successful. Our managers and technicians master the water mitigation and remediation industry’s best practices through the Institute of Inspection Cleaning and Restoration Certification coursework. We move beyond this theoretical foundation to its practical application during each water recovery project, integrating that experience going forward for the benefit of our valued customers.

State-of-the-art equipment compliments SERVPRO’s highly-qualified crews. We stock our service vehicles with submersible pumps and wanded extractors to speed water removal efforts. Because we frequently respond to water damage emergencies where electricity is temporarily offline, our equipment operates with alternative power sources, including gas motors and onboard generators.

Our Water Damage Restoration Technicians (WRT) are skilled in using advanced water and moisture detection technology. We trace the path water took from the initial leak or flood, knowing it migrates into building cavities and absorbs into porous building materials. If we do not find and remove standing water and reduce the moisture content of building materials to normal levels, you risk progressive damage to your home’s structural integrity and the threat of mold growth and damage.

Once water removal completes the focus switches to applied structural drying. Our crew seamlessly puts a drying plan into action, using data gathered during moisture readings. Powerful air movers and heaters roll off our trucks, positioned by our employees for optimal evaporative effect. As water leaves the soaked materials dehumidifiers collect the vapor, condensing or absorbing it for disposal.

Fire Damage
A fire damage scenario in Bentonville needs all hands on deck to resolve. Every home fire is unique, and our experienced assessors and Fire and Smoke Restoration Technicians (FSRT) acknowledge that fact and proceed accordingly. The trend among our employees is to hold multiple certifications from the IICRC. Multitasking is fundamental to our rapid and reliable mitigation and remediation actions because a fire scene can require a vast number of professional interventions to reach preloss condition.

SERVPRO crews arrive ready for anything, including the water removal that is nearly always needed after a fire. The water in a fire-damaged home is contaminated, and we are qualified to categorize, contain, and dispose of it according to local rules. While the water evacuation is in process, other crew members assemble the tools and products for effective soot removal. Soot varies in its consistency and tendency to smear or remain tightly adhered to surfaces. Our employees match cleaners and methods to rid your home of the residues safely and completely.

To improve air quality and as a first attempt to remove malodors, we use HEPA-filtered air scrubbing technology. We can partition a home during remediation using this approach, allowing you and your family to live in unaffected spaces protected from debris and residue drift while we work. Fire residues are highly toxic, so we take every precaution to shield you and your loved ones from their effects during the fire damage mitigation and remediation.

Mold Remediation
Mold damage in Bentonville can cause frustration and concern. Many homeowners feel unprepared to manage a mold infestation. We offer assistance in removing active colonies and recommending practices that can help you avoid significant mold problems in the future. No reputable technique exists that results in mold elimination because spores are everywhere in the environment. It is critical to learn how to minimize the risk of regrowth.

SERVPRO follows the Environmental Protection Agency (EPA) protocol when performing mold remediation. Once we determine the extent of the fungal damage, we contain the work area. Heavy-duty plastic sheeting defines the space, and then we typically add a negative pressure air scrubber to seal the perimeter. The air scrubber also filters contaminants and exhausts to the outdoors, keeping unaffected spaces in your home free of moldy debris. We scrape and brush the mold off solid surfaces and can save some porous materials as well by using a soda blasting technique.

After vacuuming and treating the affected areas with an EPA-registered antimicrobial, we bag the moldy materials and disposed of them according to local rules. We work with you to determine the location of the leak or other sources of water that fueled the mold growth initially.

Storm Damage
Summer storms can be a mixed bag of wind, fire, and flood damage in Bentonville. The highly charged atmosphere that breeds violent storms means the trajectory of a system can change, catching residents by surprise when a beautiful day transforms into a howling tempest. Exteriors of homes suffer, with roofs ripped off and trees crashing into windows and siding. Vast quantities of rain pour inside. As the thunder rumbles, lightning can strike, knocking out power and setting structures alight.

Given the potential for a complicated recovery after storm damage, it is crucial to involve an experienced and highly-skilled contractor during the aftermath. Responders must be proficient in water and fire damage mitigation and remediation, and vigilant about guarding against collateral mold damage. SERVPRO invests in the qualified workforce and state-of-the-art equipment needed to assess, plan, and implement a detailed and integrated set of tasks, coordinating efforts towards making it “Like it never even happened.”

A pack-out of furniture and belongings often occurs during a storm damage project. We use SERVPRO’s Contents Claim Inventory Service (CCIS) to track and document the items’ conditions and restoration plans and outcomes. Our team prioritizes collaboration with you and your carrier during every phase of the storm damage remediation. We cannot help you avoid the destruction of a tropical storm or downburst, but we stand with you during recovery and insurance claim submissions.

Disasters are unpredictable and overwhelming for homeowners, but this is why SERVPRO of Benton / Carroll Counties is there to help no matter how severe the damage or complex the recovery. Call (479) 787-7377 24/7. We’re Faster to Any Size Disaster.

Our Swift Response Will Save Your Rogers Businesses

7/15/2019 (Permalink)

Call us at (479) 787-7377, and we commit to making it “Like it never even happened.”

Fast Fire Damage Response For Rogers Businesses

A fire in a commercial building in Rogers impacts owners, employees, other retailers, and community members who depend on the damaged business for products and services. With so many individuals affected, it is essential to move on necessary mitigation and remediation tasks quickly. Fire residues also are incredibly corrosive and toxic, accentuating the need for fast, professional services to save structural components, fixtures, inventory, and other items affected by the disaster.

When a neighboring restaurant suffered a kitchen fire damage to your Rogers gift shop was unexpected but devastating. Shared walls and connected HVAC systems provided a conduit for the firefighting water and smoke and soot to enter your space. Our employees work with you and your insurance company to sort out the mess, minimizing any delays in delivering rapid recovery services to you even though the fire blazed in an adjoining business.

Upon arrival, our Institute of Inspection Cleaning and Restoration Certification (IICRC)-trained team assesses the damage. Water removal proceeds first, out service vehicles fully stocked with the equipment needed to evacuate and contain the soot-contaminated fluids. Pumps or extractors do the work well, and our crew members use thermal imaging and moisture measuring devices to locate any pockets of water hidden behind walls and to establish baseline data for later structural drying efforts.

Soot drifting or blowing in from vents can cover surfaces and inventory with residues that can discolor, tarnish, and warp items and structures. We might recommend a pack-out of your inventory to protect it during the cleaning and disinfecting that is next on the agenda. Production facility technicians evaluate the damage to your stock and electronics, providing documentation for insurance purposes and information that informs our selection of strategies to remediate damaged items.

Back in your retail space, our crew positions air movers, heaters, and dehumidifiers to dry out the area. We might include air scrubbing technology to improve air quality, filtering, and venting residual floating soot. Deodorization is crucial, and we follow a multi-step protocol that eventually eliminates the smoky odors. If a deep cleaning does not do the trick, we have thermal foggers and advanced technologies like hydroxyl generators to neutralize odor-bearing particles at the molecular level.

SERVPRO of Benton / Carroll Counties has the technology and the team to get your back in business after secondhand fire damage. Call us at (479) 787-7377, and we commit to making it “Like it never even happened.”

For more about Rogers click here.

The Benefits Of A Full-House Assessment After A Fire In Your Bentonville Home

7/8/2019 (Permalink)

Call us at (479) 787-7377 to arrange an evaluation of your fire scenario as soon as possible after the firefighters leave.

Why A Full-House Assessment Is Crucial For Fire Damage Remediation In Bentonville

When planning mitigation and remediation efforts after a household fire in Bentonville, it is vital that we inspect all spaces in your house for residues. As the blaze consumes items in its path smoke results because of incomplete combustion of the materials, transforming the remnants into tiny carbonized particles. The bits can remain airborne as smoke, and when deposited are called soot. As smoke moves on air currents, it often migrates far from the source of the fire.

Fire damage residues in Bentonville are corrosive to building materials and contents and might be toxic when touched or breathed in by the occupants of a building. If your home has an HVAC system that was in operation during the fire, smoke can enter it and then move through the ductwork to spaces far from the ignition site. Residues can coat the interior of the ducts, requiring cleaning and even sealing.

Homeowners might notice that the walls and other surfaces near the fire site are relatively free of deposited soot. This does not mean that the fire created minimal smoke. It illustrates that the residues in smoke do not adhere to surfaces that were as or hotter than the temperature of the fire. SERVPRO technicians know that smoke moves away from superheated spaces and deposits as soot on cooler surfaces further away from the fire.

No matter how far the soot travels from the ignition site, it continues to have the potential to damage surfaces and items to which it clings. Protein-based soot, common after food and grease fires, can be deceptive when it adheres to a wall or other surface many rooms or even levels away from the original fire. It appears as a very thin, almost invisible film, but it still packs a destructive punch. Walls discolor, metal and glass etch, and the odor is strong and unpleasant. Our SERVPRO team tracks all soot down, uses effective industry best practices to remove it, and follows a multi-step deodorization protocol to eliminate the stench.

Because of the damaging effects of fire residues and the tendency of them to move away from the fire SERVPRO of Benton / Carroll Counties conducts full house assessments before implementing remediation efforts. Call us at (479) 787-7377 to arrange an evaluation of your fire scenario as soon as possible after the firefighters leave.

For more about Bentonville click here.

Is Your HVAC System Adding Water Damage to Your Rogers Home?

6/27/2019 (Permalink)

HVAC systems can cause significant amounts of water damage in a home. Inspect your system regularly.

Could Your Air Conditioning Be Causing Water Damage to Your Rogers Home? 

Summers in northwest Arkansas can be hot and humid, making air conditioning a must for families in Rogers. When working well, central and window air conditioners remove moisture from the home’s interior, pulling the sticky, moist air through the unit where refrigerated coils condense, and a series of hoses drain the now-liquid water outside of the building. It works on a principle similar to evaporative dehumidifiers used to dry out properties with water losses.  

Unfortunately, water damage in your Rogers residence can result from a malfunction of your air conditioning system. The damage often begins unnoticed, leaking near a wall, under a window, or in the cavity between the interior and exterior structural materials of your home. Window coverings, rugs, or carpeting can cover up the evidence for a time, allowing floors, window sills, and other building materials to soak up significant quantities of water. 

Air conditioners leak water for a range of reasons. The SERVPRO team has seen homes with water damage by AC failures or infrequent maintenance, including the following: 

  • Clogged or disconnected drain
  • Clogged or blocked air filter
  • Dirty condensate pump or evaporator coil
  • Cracked drain pan
  • Insufficient refrigerant
  • Condensation buildup in HVAC ducts 

Homeowners might notice an unpleasant odor or step onto a wet carpet as a signal that something is amiss. Water flowing from an air conditioner contains a variety of contaminants and can accelerate mold grow as well as deteriorate the structural components of any building. It is crucial to assess and develop a plan for water removal and structural drying. 

The SERVPRO team arrives with all equipment needed to locate and evacuate any standing water, measure the moisture content of affected materials, and dry the space. If water collected between interior and exterior walls, we might use controlled demolition strategies to release it. Holes drilled at floor level or flood cuts several inches above saturated drywall can assist us in removing the moisture. An AC expert can and must help with the issue causing the overflow of condensed water, or the problem can recur.  

SERVPRO of Benton / Carroll Counties resolves water damage of all types, ensuring success with our state-of-the-art equipment and Institute of Inspection, Cleaning and Reconstruction Certification (IICRC)-trained technicians. Call (479) 787-7377 for professional resolution of an AC-related water loss.

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Air Quality Is Very Important After A Fire In Your Bentonville Home

6/18/2019 (Permalink)

Give us a call today at (479) 787-7377.

Choosing The Right Air Purifier For Bentonville Fire Damage

Our fire loss recovery specialists that help to return your Bentonville property to preloss condition after an incident rely heavily on our advanced equipment and machinery. From debris removal to air quality concerns that exist after extinguishment, there are many steps to returning your property to its original state. The indoor air quality after a widespread fire loss can get compromised by soot, smoke residue, contaminants, mold spores, debris, and odors. Our professionals have an array of options to clean these environmental threats, including hydroxyl generators and ozone machines.

Air quality concerns like particulates and odors can be very challenging for Bentonville homeowners after a fire. With the swift response of our SERVPRO professionals to ensure that mitigation gets started promptly, we can reduce the spread of these damaging effects throughout the property with containment strategies and these air purification units. Choosing the correct equipment is an important decision and involves multiple factors.

Ozone machines are a common selection for both deodorization and air purification of affected areas, contents, and materials throughout a fire-damaged property. Unfortunately, ozone machines are also a danger to humans and pets in a home, so their use must happen when no one else is around. This technology is also the basis for ozone chambers, which is a staple of recovery for our SERVPRO contents department restoring individual items pulled from your residence.

A safer alternative and also a common choice for both deodorization and cleaning air with an onboard HEPA filter is the hydroxyl generator. This process can pull air across this filter and remove contaminants, spores, and particulates as small as 0.3 microns. By reducing the presence of soot and smoke particulates in the environment, fewer surfaces and contents throughout your home can become damaged by these effects.

Fires can present multiple concerns for homeowners, but our SERVPRO of Benton / Carroll Counties fire restoration specialists can help with mitigation solutions and air purification equipment to make fire loss “Like it never even happened.” Give us a call today at (479) 787-7377.

For more about Bentonville click here.

The Ultimate Guide to Water Damage Remediation for Your Rogers Commercial Property

6/16/2019 (Permalink)

Water damage in your business can be detrimental and overwhelming. Don't go at it alone. Contact SERVPRO today for help.

Useful Steps When Restoring Commercial Water Damage in Rogers Realtor Office

When you deal with real estate, clients expect you to be organized, which can mean different things to different people. However, being on time when you schedule meetings and maintaining proper records of any transactions are among the bare minimums. A water spill incident can ruin your established routine of operations or worse, damage documents and electronics holding vital information for your business operations.

Although you might fail to prevent the main event that causes commercial water damage in Rogers, you can prevent secondary ones that amplify the effect it has on your business. Actions that prevent water from sitting too long in the affected areas help minimize the level of damage caused. Our SERVPRO technicians use different types of water extractors, including the high capacity truck-mounted variety, which expedite the removal process.

In your real estate office, you probably have several paper files and other documents making it a high-risk area for unwanted water intrusion. Even minimal exposure to water or the presence of higher than usual levels of humidity in the air can lead to smudges and other issues that would render the documents useless. Water intrusion can also interfere, even if you run a paperless operation, by damaging your electronic equipment such as computers and printers. Our SERVPRO technicians can help take actions like document freezing to stop further deterioration of any affected papers. We also help remove electronics from the loss site and dry them before a professional can perform through inspection.

Most water spills in office environments might involve clean water because the most likely sources are burst plumbing lines or accidentally tripped sprinklers. However, such incidents still leave the office soiled because water spreads debris. It might also dissolve dyes in fabrics such as curtains or upholstery items. Our SERVPRO technicians do a thorough cleaning of the entire loss site removing any traces of soiling "Like it never even happened."

For an adequately managed restoration of water loss situations in Bentonville, Bella Vista and Siloam Springs, call SERVPRO of Benton / Carroll Counties at (479) 787-7377. We are available 24/7.

Click here to see more about Rogers.

If Your Bentonville Home Is Hit By A Flood, You Need To Contact Our Experts For Help!

5/29/2019 (Permalink)

Call us round the clock to schedule an assessment and consultation at (479) 787-7377.

Streamline Flood Damage Restoration With A Pack-Out In Bentonville

Spring and summer storms bring the risk of significant flooding to the homeowners of Bentonville. If your home is in the path of torrential rains, winds, and tornadoes, you likely must cope with the stark reality of gallons of contaminated water pouring through and pooling inside your home. Work with us to remediate the structure and the contents of your home with a pack-out.

Transporting furnishings, household goods, and personal items to our production facility helps simplify the restoration of flood damage in your Bentonville home. When our crews can move through the damaged spaces of your dwelling without impediment, we contain and remove water and dry out the building materials more rapidly. The time otherwise spent repositioning large pieces of furniture and quantities of other items time is better spent mitigating the spread of moisture to unaffected areas and remediating the damaged spaces.

Never fear that moving your possessions temporarily to our secure and climate controlled facility exposes them to further damage or loss. We use the Contents Claim Inventory System (CCIS) to document and track the items packed-out. Lists, barcoding, and digital photos ensure we record the location and condition of each item. Our production facility technicians employ sophisticated techniques to clean, disinfect, and dry out items damaged, storing all property appropriately after restoration until return to your remediated home.

The resources SERVPRO has to restore the packed-out articles include commercial laundry and dry cleaning options for clothing, linens, window coverings, and other soft items, including the toys that make your little ones feel more at home. We restore articles that hold precious memories like photos, letters, journals, books, and documents using an innovative freeze-drying technique. Other methods match to the materials and extent of flood damage. Throughout we work with both you and your insurance company to ensure the replacement of irreparably damaged items and to limit your out of pocket costs.

SERVPRO of Benton / Carroll Counties is ready as soon as possible to assist residents of our communities with flood-damaged structures and contents. Call us round the clock to schedule an assessment and consultation at (479) 787-7377.

Click here for more about Bentonville.