Recent Posts

How Our Experts Can Save Your Bentonville Property After A Disaster

12/3/2019 (Permalink)

What we can do graphic Our Integrated Approach is Why SERVPRO comes highly recommended for Bentonville Disaster Recovery

Professionalism plus a plan for every possibility, all delivered with care and compassion, is why Bentonville customers turn to us for their water, fire, mold, and storm damage challenges. Homeowners confronted with the turmoil of a severe loss need emotional support as they process during the aftermath of a disaster. Our team, management, and work crews commit to providing the highest quality mitigation and remediation services with respect and transparent communication every step of the way.

Water Damage
As it is one of our core services, you can expect our response to water damage in your Bentonville home to be rapid and successful. Our managers and technicians master the water mitigation and remediation industry’s best practices through the IICRC coursework. We move beyond this theoretical foundation to its practical application during each water recovery project, integrating that experience going forward for the benefit of our valued customers.

State-of-the-art equipment compliments SERVPRO’s highly-qualified crews. We stock our service vehicles with pumps and extractors to speed water removal efforts. Our Water Damage Restoration Technicians are skilled in using advanced water and moisture detection technology. If we do not remove standing water and reduce the moisture content of building materials to normal levels, you risk progressive damage to your home’s structural integrity and the threat of mold growth and damage.

Once water removal is completed, the focus switches to applied structural drying. Our crew seamlessly puts a drying plan into action, using data gathered from moisture readings. Powerful air movers positioned by our employees for optimal evaporative effect. As water leaves the soaked materials dehumidifiers collect the vapor, condensing or absorbing it for disposal.

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

You MUST act quickly after storm damage in your Rogers home.

12/3/2019 (Permalink)

Storm Damage graphic When a disaster strikes, it is imperative to respond quickly in order to prevent further damages and complications.

When a disaster strikes, it is imperative to respond quickly in order to prevent further damages and complications. Fires, mold infestations and floods from broken pipes, overflows or heavy storms – all such disasters must be dealt with in a timely manner. If not handled immediately you could experience on or more of these issues:

  • If water-damaged structures and contents are not dried out quickly and correctly, potential health risks can develop. Mold can begin to grow within the first 24 to 48 hours after the disaster.
  • Excessive water can cause: rusting in metals, corrosion in electronic components, cracking, splitting or warping of furniture items, color bleeding or transfer in fabrics, furniture stains and secondary damage to upholstery, drapery, clothing, wallpaper, photos and papers.
  • Fire or smoke damaged properties can also experience irreversible damage, regardless of the size of the fire. Soot residue is highly acidic and can pit or corrode the metal in doorknobs, plumbing fixtures, light fixtures, etc. It can also etch glass in windows, mirrors and cabinets, causing them to look soiled and cloudy. Moreover, plastics, appliances, fabrics and vinyl windows can become discolored.
  • The safety and security of the home can be compromised. Windows and doors may become weak and function improperly, wet materials may collapse and electrical installations and components can be a health hazard when they come in contact with water. Slips and falls are also potential dangers.

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

If Disaster Strikes, Will You & Your Bella Vista Property Be Ready?

12/3/2019 (Permalink)

It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency situation.

  • Sign up for local alerts and warnings, download apps and/or check access for wireless emergency alerts (see below for suggestions).
  • Develop and test emergency communication plans.
  • Assemble or update emergency supplies.
  • Learn about local hazards and conduct a drill to practice emergency response actions.
  • Participate in a preparedness discussion, training or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.
  • Document property and obtain appropriate insurance for relevant hazards.
  • Make property improvements to reduce potential injury and property damage.

Wireless Emergency Alerts

Wireless Emergency Alerts (WEAs) are free notifications delivered to your mobile device as part of a public safety system provided by authorized government-alerting authorities. The alerts are designed to inform you of imminent threats to safety or missing persons alerts in your area (e.g., AMBER Alerts). Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service. A WEA can be sent to your mobile device when you may be in harm’s way, without downloading an app or subscribing to a service. WEAs may be used to share extreme weather warnings, local emergencies requiring evacuation or immediate action, AMBER Alerts, and Presidential Alerts during a national emergency.

A WEA will look like a text message. The WEA message will typically show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.

The FEMA App

This app allows you to get National Weather Service alerts for up to five locations to keep you informed on-the-go. It also has information on what to do before, during, and after different disasters. In the midst of an emergency, the app can give you directions to open shelters nearby, help you locate someone to talk to at a Disaster Recovery Center, and let you share images of damage and recovery efforts to help first responders and emergency managers.

This app is available to download for free for iOS and Android at the Apple Store and on Google Play.

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

Tips To Help Protect Your Bentonville Home Next Time You're Out Of Town

11/12/2019 (Permalink)

You CAN plan for disasters graphic Call SERVPRO to first so that we can get there FAST and minimize the harm done to your property.

When you leave your home for vacation, you want to be sure that you check a few things first! By doing these few things, you can ensure that your home won’t be as susceptible to leaks and other water related events, while you’re out of town.


Check for Leaks

Big water problems usually start from a small annoyance. This is why you should always check around your home for any small water leaks. While it’s impossible to check every inch of your plumbing system for a broken pipe, you should focus on a few key areas where a leak might occur:

  • Under sinks
  • Around your water heater
  • Window seals
  • Loose shingles
  • Appliance hoses

Do Some Cleaning

Clogs are another issue that could lead to flooded areas of your home, so clear your gutters, downspouts and sump pits of debris. Run your sump pump to make sure it’s in good working order and install a battery-powered backup if you don’t already have one.

Why ruin your vacation by coming home to an unexpected water pipe repair bill? By taking some easy steps, you can help ensure you come back to home with no watery surprises.

Make it look like someone could be home

When you leave your home unattended, especially if you’re going to be gone for very long, you want to be sure that your home is secure.

By having a trusted neighbor that knows where you are, how to reach you and how long you’ll be gone is a good idea so that if they see any activity at your home during that time, they will either let you know, or let the proper authorities know. 

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

We Have The Expertise To Restore Your Rogers Hotel After Storm Damage

11/7/2019 (Permalink)

Dehumidifiers strung along hallway to dry wet carpets. When you have storm damage, SERVPRO is always ready. We are available 24 hours a day, 7 days a week, 365 days a year to take your call.

Guests look to your hotel to be welcomed as a guest so that they can see all Northwest Arkansas has to offer. As a business owner, you have likely already experienced the detrimental effects of storm damage in the area and the potential harm to your facility when the unexpected happens.

Your experienced custodial staff and maintenance department do great work for water damage. Water, Fire, Mold, and Storm Damage are all events that have the potential of causing major damage. These large loss events are always better to be left to qualified professionals like SERVPRO that can arrive quickly to reduce your losses and begin mitigation immediately.

The safety and wellbeing of your guests takes priority when addressing water/storm damage in your Rogers hotel. With this in mind, there are specific steps that you can take until our SERVPRO professionals arrive quickly to reduce the loss that your business could sustain and to help your guests stay safe and comfortable. Here are some things to consider:

  • Relocate guests (if applicable), to a safe area of your hotel, and if done quickly enough, might allow them to be entirely unaffected by the spreading damage.
  • If possible, seal over breaches in the exterior of your hotel damaged in a storm. These can often be a source for flooding, and covering them with tarps or plywood can reduce or eliminate further water damage.
  • While our SERVPRO team has very accomplished and well-trained technicians in our department, you can help reduce loss by moving at-risk items and furniture to safer areas you do not expect to suffer damage.
  • You can utilize specific extraction tools like wet-vacs, if you have them in your facility to help slow the spread of floodwater throughout the building while our professionals are in route.
  • Protecting your guests and your facility are top priorities when faced with flooding. Give the SERVPRO team a call anytime at 479-419-5544 to make loss incidents “Like it never even happened.”

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

How SERVPRO can help after wind damage has occurred to your Bella Vista home.

10/17/2019 (Permalink)

Trees blowing from wind storms Understanding how wind storms work is the key to being safe!

There are many things that can cause a windstorm. Even on a very clear day, wind weather can change just as quickly as the temperature changes. Understanding how wind storms work is the key to being safe!

Another important thing to know, regarding high winds, is what different Wind Alerts are identified as, by The National Weather Service.

We’ve listed those here for you:

  • High Wind Watch – Strong winds are possible
  • High Wind Warning – Strong, sustained winds with strong guts are occurring
  • Wind Advisory – High Wind Warning, but with slower wind speeds
  • Severe Thunderstorm Watch – A severe thunderstorm capable of producing 58 mph winds or faster is possible
  • Severe Thunderstorm Warning – A severe thunderstorm capable of producing 58 mph winds or faster is occurring or imminent
  • Hurricane Force Winds (Or Gale Warnings) – Issued in coastal regions when high winds are predicted
  • Dust Storm Warning – Issued when visibility is reduced to ½ mile or less due to blowing dust or sand from sustained or gusting winds

Safety during high winds means that you should:

  • Get Indoors Immediately
  • If you are driving during high winds, reduce your speed, and give plenty of room to the cars around you. If it is still difficult to drive, pull over onto the shoulder of the road and wait for wind to clear.
  • Report any fallen power lines to your local electrical utility location. Fallen power lines can electrify puddles and even precipitation on the ground. If a line has fallen near your home, make sure you report this and do NOT try to remove anything or mess with the cables in anyway.

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

Why Many Insurance Carriers and Adjusters CHOOSE SERVPRO

10/17/2019 (Permalink)

Insurance Coverage SERVPRO knows how to navigate the relationship between customers, insurance agents and adjusters. All of us appreciate great customer service.

SERVPRO consistently works with insurance agents and claim adjusters. We understand your situation. Insurance agents have your best interest in mind and so does SERVPRO. Agents and adjusters have a responsibility to manage claim costs while providing the best services possible for their clients. SERVPRO knows how to navigate the relationship between customers, insurance agents and adjusters. All of us appreciate great customer service. Here are a few reasons why so many insurance agents and adjusters trust us:

SERVPRO’s Fast Emergency Response
Restoring commercial or residential property is the first priority at SERVPRO. Our customers appreciate our immediate response and you will know we’re doing everything we can to limit the damage.

Pretesting Reduces Claims Expense
Like insurance agents and claim adjusters, we know restoring property is less expensive than replacing property. Our goal is always to restore whenever possible and replace only when necessary. That’s why SERVPRO performs pretesting on every loss so we can determine if it can be restored.

Claims Inventory Service          
SERVPRO can provide insurance agents and claim adjusters with an itemized loss inventory. We give you a report and pictures of important items. Your work is made simpler and clearer because we provide you with a complete and accurate picture of the incident.

Serving Adjusters and Your Clients

SERVPRO’s job is to reassure your clients, perform quality service, and report to you quickly. We know your job is to interpret the policy and adjust the claim. We don’t want you to have to deal with problems from vendors. Working with you, we strive to save you time so you can focus on priority files, while having complete control of every loss you’re assigned. We offer you 24-hour emergency response, damage mitigation, loss assessment, and an electronic file within hours..

Here To Help 
SERVPRO is to reassure the customer, provide excellent service and communicate with the insurance agents and adjusters quickly. We work together with the agents to provide quick and effective property restoration and make it “Like it never even happened.” We are a one-stop shop for all of your needs!

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

How To Stop A Fire Alarm From Beeping

10/17/2019 (Permalink)

Fire Alarm being adjusted It is important to make sure that your Fire Alarm is always working properly to limit the potential harm to your home and family.

A fire alarm that starts beeping when there is no fire or smoke, is in need of maintenance. You can reset your alarm or change the battery depending on the design of the alarm. There are 3 common ways to determine what the source of the beeping is. It is important to make sure that your Fire Alarm is always working properly to limit the potential harm to your home and family.

  1. Reset and Clean the Alarm

If you are using an alarm powered by a nine-volt battery, detach the unit from the mounting bracket and remove the battery. Press and hold the reset button on a sealed 10-year model with a lithium battery. If the alarm is hardwired, turn off the power supply at the circuit breaker, detach the detector from the mounting bracket, and disconnect the power supply (if present). Press and hold the test button for 15 to 20 seconds. You can also use an air blower to clean out the vents prior to reinstalling the alarm.

2. Change the Batteries
If a fire alarm powered by a replaceable battery starts beeping again, you probably need to change the battery. Switch out nine-volt or other replaceable batteries every six months to one year.

3. Deactivate and Replace the Alarm
If an alarm keeps beeping after being cleaned and having the battery changed, you may need to replace the unit. Remove the batteries from models that rely on them before purchasing and installing another alarm unit. If the model has a sealed 10-year long-life battery, disconnect the alarm and use a screwdriver to pierce the icon of a straight line next to an arrow on the back. Turn the screw to the off position to permanently deactivate the model and drain the battery.

If you are experiencing smoke damage in your home, SERVPRO can help!

Call SERVPRO to see how we can restore it “Like it never even happened.”


SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

5 Things you will want to do to make your Northwest Arkansas home "Move-In Ready"

9/10/2019 (Permalink)

5 Things you will want to do to make Your Home “Move-In Ready!”

  1. Change Locks

Whenever you are moving into a new home, it is important to change the locks. Because you can’t be sure exactly if you’ve collected all the copies from the previous owner/s, realtors and/or anyone else who could have a spare key. We recommend that you get new locks and new keys so that you can be 100% sure that you’re safe in your new home. Changing the locks is a good time to find a goof hiding place for your spare key, too!

  1. Main Water shut-off valve locations

Knowing where the critical utility shut-off locations is an essential part of getting used to your home. In the case that you have a water heater leak or a condensation line leak, you will want to shut the water off as soon as possible to prevent more water coming into your home. The longer water is present, the worse the damage will be. If you find that you do have a water leak or some other type of water related damage, call SERVPRO.

  1. Open new savings account

Save around $200 month for house repairs as they come up. Without knowing the exact age and maintenance history of your appliances, you may be in need of something new sooner rather than later.

  1. Replace air filters

Air filters are an important part of maintaining the cleanliness of your home. By making sure you change the air filters every 6 months, you are ensuring that the air you breathe will be cleaner.

  1. Check for water leaks and find source of incoming water

Be sure to inspect around, inside, above and underneath your home for water leaks and/or other damage that could lead to a water leak. If the previous owner had an issue and it wasn’t caught in your home inspection, you could have water damage in or around your home. 

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

Common A/C Mistakes you could avoid

9/10/2019 (Permalink)

  1. Buying the wrong size A/C unit

Many people think that they can both buy an A/C that is too small to save money or buy one that is too big and cool the home down faster. Neither of these are good options. It is very important that the A/C you use is made to fit your home. An A/C that is too small will cause it to run constantly. An A/C that is too big will cycle on and off very quickly which is also not ideal for efficiency and cost effectiveness.

  1. Cooling an empty room

If you have rooms that aren’t currently being used, close the vents! This is a quick way to make sure you’re not cooling part of your home that doesn’t need to be cooled down. 

  1. Putting in A/C unit in direct sunlight

Whenever the sun beams straight down on you’re A/C you can cause it to run slower because it is overheating outside of your home. If you already have the A/C unit positioned in a spot that will get direct sunlight, consider making sure there is something there to block the sun from your A/C unit.

  1. Poorly positioning the thermostat and vents

Do not put your thermostat near direct sunlight or near heat producing lights. This can cause the system to think that’s the room temperature is hotter than it really is, resulting in it running more and more often. Also, don’t block vents with furniture. This is something that people don’t always think about but can decrease the productivity of you’re A/C system. By placing furniture above where your vents are, the incoming air has no way to circulate the room and will leave just a part of the room cooler than the whole space.

  1. Setting the thermostat too low

In a new home, it may be strange to get used to the thermostat. By setting your thermostat up one degree will make about a 3% change in your electric bill. Most people feel comfortable in a room with a higher temperature when a fan is running. Consider turning on your fan instead of turning down the air the next time your hot inside your home.

  1. Not using fans

Fans are a cost-effective way to use less-electricity. While fans use electricity, because it isn’t trying to regulate the room like an A/C unit, it doesn’t have to work as hard. Try turning up the thermostat and kicking the fan up a notch too!

  1. Leaving windows open

Whenever you leave a window open in your home, the A/C unit must work overtime because the cool air that is being released is escaping the home. Make sure to get into the habit of closing the windows when you are running the A/C to prevent this issue.

  1. Neglecting to clean filters

Air filters are important to the air quality of your home. Neglecting to clean them will cause you to have excess debris particles being sent back out into the clean air that you’re breathing. By changing this one inexpensive item, you will increase the quality of the air inside your home.

  1. Not cleaning the coils

Not cleaning the coils will cause you’re A/C to have inadequate air flow in your home.

  1. Forgetting routine maintenance

Make sure to have all routine maintenance done on you’re A/C unit. This should also happen as part of your home inspection when you first buy your home. But making sure that everything is okay could save you money in the future.

  1. Never calling a professional

It can be very stressful when you are dealing with a home situation that you haven’t dealt with before. SERVPRO can ease that stress by taking care of the issue confidently and completely. We restore your home to what it looked like before, if not better! By making it “Like it never even happened.”, you are able to get back to life as normal. SERVPRO has extensively trained professionals who are ready to assist you with any need that you might have.

SERVPRO of Benton/Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton/Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton/Carroll Counties, click here.