Recent Posts

Electrical Fire Safety for your Bentonville Home

2/19/2020 (Permalink)

Electrical Fire Sparking After Appliance Malfunctions SERVPRO is Here to Help for any fire damage situation! From packing out your belongings and cleaning them, to restoring your home!

Fires often begin suddenly and unexpectedly. Common causes of an electrical fire may be difficult to detect in advance and include faulty outlets, wiring and appliances. Every business owner can train staff on proper extinguishing techniques and take several precautionary measures to reduce the likelihood of injury in this type of fire. While no one wants a fire to happen in their business, proper precautions are the best prevention!

Preventative Measures

The following three recommendations will help reduce the likelihood of an electronic device catching fire in your office:

  • Do not overload extension cords or use them for prolonged periods of time
  • Avoid running cords under rugs
  • Never tamper with plugs or attempt to remove prongs

Handling an Electrical Fire

A timely response to a fire can help minimize damage. Taking time to ensure your staff knows the proper procedures will enhance the safety of both your employees and your internal assets. To effectively respond to an electrical fire, you should follow these guidelines:

  • Switch off the device, if possible
  • Unplug the affected appliance or device
  • Smother the fire with a blanket, jacket, or fire extinguisher
  • To prevent electrical shock, avoid spraying the object with water

Avoid Restarting Damaged Equipment

Once the fire is extinguished, do not attempt to plug in the device or start it. Water, grimy soot residue and damaged, exposed wiring present safety issues that can cause the unit to not function properly.

Salvaging Equipment
To properly assess damaged equipment and determine if it is salvageable, each affected device needs to be dried and cleaned of soot. Computer cleanup endeavors should also include disconnecting all cables as well as removing the hard drive and the battery.
Whether or not a device can be salvaged depends on how much heat and water the item was exposed to. The severity of the Heat and Water determines the damage to the circuits and wiring. Because the internal components of computers and other electrical devices are both intricate and delicate, you may wish to consult SERVPRO to clean your content delicately.

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

Saving your Personal Belongings from Water Damage in your Fayetteville Home

2/4/2020 (Permalink)

Water Damage? Give SERVPRO a call today! Determining whether the water that damaged your personal belongings is clean or contaminated will be a big factor in whether or not it can be salvaged

One of the first things that customers usually ask shortly after our arrival to their property is “What can be saved from water damage?” Unfortunately, there is no clear cut answer to this question. Each occurrence of water damage is unique in some sense, so what can be saved is really on a case by case basis. However, here are some guidelines that you can use to make the best decision possible.

What Type of Water Damage

Determining whether the water that damaged your personal belongings is clean or contaminated will be a big factor in whether or not it can be salvaged. Obviously, if you are dealing with clean water, the chances of being able to save some or all of your belongings is higher.  Even though it may be possible to restore something that is damaged by contaminated water, it is more than likely not worth the health risk that it could bring. Certain materials and textiles can be harder to clean than others, however, SERVPRO will restore as much as possible.

Porous vs Non Porous Materials

Porous materials such as fabrics, wood, and paper are very good at retaining water. This also means it increases the chance of other dangers like bacteria and mold growth and could mean that the item is beyond repair. This is one of the reasons that SERVPRO must act quickly with water damage. Non-porous materials like marble, metal, and porcelain usually have no problem being restored. Since there is really nothing for bacteria and mold to root itself in, a simple deep cleaning is usually all that is required.

The Amount of Time the Belongings have been Wet

Another factor that will come into the equation of determining what can and cannot be saved is how long the materials have been wet. The longer an item sits in water, the more moisture it can soak up. As you can imagine, this makes it increasingly more difficult to bring it back to its normal state. The perfect example of this is wooden furniture. It takes quite a bit of time for it to really absorb and become completely water logged. If you get wooden furniture out of the standing water and begin the drying process right away, you have a good chance of being able to save it.

Factor in the Replacement Cost

Water damage restoration of personal belongings is similar to any other type of repair. You will always want to evaluate the cost and worth of how much it is going to cost to repair something versus re-purchasing the item. SERVPRO accurately documents all of your items that are non-salvageable and will clean all of the salvageable items using our top-of-the-line equipment.

If you are unsure whether any of your items can be salvaged, it is best that you get it analyzed by a professional. If you hire SERVPRO to handle a Water Extraction and Dry Out of your property, they will be able to assist you in assessing damage to your personal belongings as well.

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

5 Steps to Replace a Leaking Shower Head in your Rogers Home

1/9/2020 (Permalink)

Shower head leaking in shower There is a simple way to fix your leaky shower head!

If your shower head is leaking, you may need to replace the shower head. Follow these steps to safety install your new shower head.

  • Remove the old shower head.
    1. Use a wrench or pliers to loosen the nut and detach the shower head.
  • Clean the threads of the shower arm with a cloth. Be careful of jagged pieces of metal while you do this.
    1. If the connection is damaged, you may need to replace the shower arm as well.
  • Wrap Plumbers Tape around the thread of the shower arm.
    1. Make sure tape is wrapped tightly.
    2. Make 4-5 wraps around the thread of the arm in a clockwise manner.
  • Install the new shower head using your hands.
    1. Wrap a cloth around the connection and tighten with wrench to get a tight fit on the shower arm.
  • Run the shower for about a minute to test water pressure and ensure there are no more leaks.

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

Dealing with Mold

1/8/2020 (Permalink)

Don't let mold ruin your home SERVPRO is ready at a moment's notice for any size disaster! Call us today at 479-419-5544

When there is water in your home, mold can quickly become an issue. It can cause health issues and damage to your property. SERVPRO of Benton/Carroll Counties has the training, protective gear, and top-of-the-line equipment to handle your mold problem.

Call SERVPRO of Benton/Carroll Counties
The mold cleanup and restoration process begins when you call us. One of our technicians will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Assessment
Your property will be carefully inspected for signs of mold using various technologies to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Containment
Different containment procedures will be used to prevent the spread of mold. Negative air chambers will isolate the contaminated area. Physical barriers and negative air pressure keep the mold spores from spreading during the cleanup process.

Air Filtration
Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO technicians use powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing
The process of mold remediation depends on the amount of mold growth and the type of surface it's on. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new ones from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary.

Cleaning
SERVPRO cleans your furniture, decorative items, curtains, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings.

Restoration
Depending on the level of mold damage, some building materials may have to be removed. Restoration may involve minor repairs or major repairs such as reconstruction.

Call SERVPRO

If you have a mold issue in your home, Call SERVPRO and we will make it “Like it never even happened.”

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

What to do when you find a Busted Pipe in your Bella Vista Home.

1/8/2020 (Permalink)

There are a few signs of busted pipes that you should be aware of.

  • Check to see if you have fluctuating water pressure.
  • Look out for Discolored, rusty water with a strange smell.
  • Listen for pipes making clanging noises behind your walls.
  • Check your recent water bills for sudden spikes.
  • Look for puddles of water forming under your sinks.
  • Check out your ceilings for water spots and discoloration.

It is IMPORTANT that you act FAST if you notice that you have a busted pipe. This will prevent further damage and save on repairs.

If you do have a busted pipe, follow these steps immediately!

  • Turn off your water and drain faucets.
    1. Turn off water
    2. Drain your faucets
    3. Flush Toilets
    4. You may need to shut off electricity. If you suspect the leaking water came into contact with any electrical sockets or your fuse box. This is Important!
  • Locate the Burst Pipe.
    1. Look for signs of damage.
    2. After 3 days, mold may begin to grow. It’s important to extract the water quickly in order to keep mold growth from continuing.
  • Call SERVPRO, ASAP!
    1. SERVPRO is available 24/7 for any water related emergencies you may have. With fast response times and top-of-the-line equipment, we can immediately start to extract the water in your home.
  • Document the damage for your insurance claim.
    1. Take photos of the area.
    2. If you can, take a video of the cause of the leak. Videos are even better than still photos because it allows the adjuster to see the leak while it’s happening.
  • Start the Restoration Process.
    1. First, SERVPRO will assess the damages. We have moisture meters to determine if you have water present in your walls.
    2. SERVPRO will extract the water in your home while saving as many building materials as possible.
    3. After the visible water is extracted, SERVPRO will place dehumidifiers and air movers to dry the affected areas.
    4. SERVPRO will perform any demolition of damaged materials such as baseboards and carpets that can’t be salvaged.
    5. After the area is dry, SERVPRO will begin repairs on the affected areas.
    6. Before you know it, SERVPRO has your home “Like it never even happened.”

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

How Our Experts Can Save Your Bentonville Property After A Disaster

12/3/2019 (Permalink)

What we can do graphic Our Integrated Approach is Why SERVPRO comes highly recommended for Bentonville Disaster Recovery

Professionalism plus a plan for every possibility, all delivered with care and compassion, is why Bentonville customers turn to us for their water, fire, mold, and storm damage challenges. Homeowners confronted with the turmoil of a severe loss need emotional support as they process during the aftermath of a disaster. Our team, management, and work crews commit to providing the highest quality mitigation and remediation services with respect and transparent communication every step of the way.

Water Damage
As it is one of our core services, you can expect our response to water damage in your Bentonville home to be rapid and successful. Our managers and technicians master the water mitigation and remediation industry’s best practices through the IICRC coursework. We move beyond this theoretical foundation to its practical application during each water recovery project, integrating that experience going forward for the benefit of our valued customers.

State-of-the-art equipment compliments SERVPRO’s highly-qualified crews. We stock our service vehicles with pumps and extractors to speed water removal efforts. Our Water Damage Restoration Technicians are skilled in using advanced water and moisture detection technology. If we do not remove standing water and reduce the moisture content of building materials to normal levels, you risk progressive damage to your home’s structural integrity and the threat of mold growth and damage.

Once water removal is completed, the focus switches to applied structural drying. Our crew seamlessly puts a drying plan into action, using data gathered from moisture readings. Powerful air movers positioned by our employees for optimal evaporative effect. As water leaves the soaked materials dehumidifiers collect the vapor, condensing or absorbing it for disposal.

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

You MUST act quickly after storm damage in your Rogers home.

12/3/2019 (Permalink)

Storm Damage graphic When a disaster strikes, it is imperative to respond quickly in order to prevent further damages and complications.

When a disaster strikes, it is imperative to respond quickly in order to prevent further damages and complications. Fires, mold infestations and floods from broken pipes, overflows or heavy storms – all such disasters must be dealt with in a timely manner. If not handled immediately you could experience on or more of these issues:

  • If water-damaged structures and contents are not dried out quickly and correctly, potential health risks can develop. Mold can begin to grow within the first 24 to 48 hours after the disaster.
  • Excessive water can cause: rusting in metals, corrosion in electronic components, cracking, splitting or warping of furniture items, color bleeding or transfer in fabrics, furniture stains and secondary damage to upholstery, drapery, clothing, wallpaper, photos and papers.
  • Fire or smoke damaged properties can also experience irreversible damage, regardless of the size of the fire. Soot residue is highly acidic and can pit or corrode the metal in doorknobs, plumbing fixtures, light fixtures, etc. It can also etch glass in windows, mirrors and cabinets, causing them to look soiled and cloudy. Moreover, plastics, appliances, fabrics and vinyl windows can become discolored.
  • The safety and security of the home can be compromised. Windows and doors may become weak and function improperly, wet materials may collapse and electrical installations and components can be a health hazard when they come in contact with water. Slips and falls are also potential dangers.

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

If Disaster Strikes, Will You & Your Bella Vista Property Be Ready?

12/3/2019 (Permalink)

It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency situation.

  • Sign up for local alerts and warnings, download apps and/or check access for wireless emergency alerts (see below for suggestions).
  • Develop and test emergency communication plans.
  • Assemble or update emergency supplies.
  • Learn about local hazards and conduct a drill to practice emergency response actions.
  • Participate in a preparedness discussion, training or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.
  • Document property and obtain appropriate insurance for relevant hazards.
  • Make property improvements to reduce potential injury and property damage.

Wireless Emergency Alerts

Wireless Emergency Alerts (WEAs) are free notifications delivered to your mobile device as part of a public safety system provided by authorized government-alerting authorities. The alerts are designed to inform you of imminent threats to safety or missing persons alerts in your area (e.g., AMBER Alerts). Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service. A WEA can be sent to your mobile device when you may be in harm’s way, without downloading an app or subscribing to a service. WEAs may be used to share extreme weather warnings, local emergencies requiring evacuation or immediate action, AMBER Alerts, and Presidential Alerts during a national emergency.

A WEA will look like a text message. The WEA message will typically show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.

The FEMA App

This app allows you to get National Weather Service alerts for up to five locations to keep you informed on-the-go. It also has information on what to do before, during, and after different disasters. In the midst of an emergency, the app can give you directions to open shelters nearby, help you locate someone to talk to at a Disaster Recovery Center, and let you share images of damage and recovery efforts to help first responders and emergency managers.

This app is available to download for free for iOS and Android at the Apple Store and on Google Play.

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

Tips To Help Protect Your Bentonville Home Next Time You're Out Of Town

11/12/2019 (Permalink)

You CAN plan for disasters graphic Call SERVPRO to first so that we can get there FAST and minimize the harm done to your property.

When you leave your home for vacation, you want to be sure that you check a few things first! By doing these few things, you can ensure that your home won’t be as susceptible to leaks and other water related events, while you’re out of town.


Check for Leaks

Big water problems usually start from a small annoyance. This is why you should always check around your home for any small water leaks. While it’s impossible to check every inch of your plumbing system for a broken pipe, you should focus on a few key areas where a leak might occur:

  • Under sinks
  • Around your water heater
  • Window seals
  • Loose shingles
  • Appliance hoses

Do Some Cleaning

Clogs are another issue that could lead to flooded areas of your home, so clear your gutters, downspouts and sump pits of debris. Run your sump pump to make sure it’s in good working order and install a battery-powered backup if you don’t already have one.

Why ruin your vacation by coming home to an unexpected water pipe repair bill? By taking some easy steps, you can help ensure you come back to home with no watery surprises.

Make it look like someone could be home

When you leave your home unattended, especially if you’re going to be gone for very long, you want to be sure that your home is secure.

By having a trusted neighbor that knows where you are, how to reach you and how long you’ll be gone is a good idea so that if they see any activity at your home during that time, they will either let you know, or let the proper authorities know. 

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

We Have The Expertise To Restore Your Rogers Hotel After Storm Damage

11/7/2019 (Permalink)

Dehumidifiers strung along hallway to dry wet carpets. When you have storm damage, SERVPRO is always ready. We are available 24 hours a day, 7 days a week, 365 days a year to take your call.

Guests look to your hotel to be welcomed as a guest so that they can see all Northwest Arkansas has to offer. As a business owner, you have likely already experienced the detrimental effects of storm damage in the area and the potential harm to your facility when the unexpected happens.

Your experienced custodial staff and maintenance department do great work for water damage. Water, Fire, Mold, and Storm Damage are all events that have the potential of causing major damage. These large loss events are always better to be left to qualified professionals like SERVPRO that can arrive quickly to reduce your losses and begin mitigation immediately.

The safety and wellbeing of your guests takes priority when addressing water/storm damage in your Rogers hotel. With this in mind, there are specific steps that you can take until our SERVPRO professionals arrive quickly to reduce the loss that your business could sustain and to help your guests stay safe and comfortable. Here are some things to consider:

  • Relocate guests (if applicable), to a safe area of your hotel, and if done quickly enough, might allow them to be entirely unaffected by the spreading damage.
  • If possible, seal over breaches in the exterior of your hotel damaged in a storm. These can often be a source for flooding, and covering them with tarps or plywood can reduce or eliminate further water damage.
  • While our SERVPRO team has very accomplished and well-trained technicians in our department, you can help reduce loss by moving at-risk items and furniture to safer areas you do not expect to suffer damage.
  • You can utilize specific extraction tools like wet-vacs, if you have them in your facility to help slow the spread of floodwater throughout the building while our professionals are in route.
  • Protecting your guests and your facility are top priorities when faced with flooding. Give the SERVPRO team a call anytime at 479-419-5544 to make loss incidents “Like it never even happened.”

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.