Recent Posts

When is it Time to Replace The Leaking Toilet in your Bentonville Home?

7/1/2020 (Permalink)

One of the most used rooms in your home is the bathroom. Your bathroom fixtures are used by everyone in your home and anyone that comes to visit. Over time, those fixtures can begin to malfunction. When faced with a leaking toilet, it isn’t always easy to tell if a small fix will do or if it needs to be replaced.

Signs Its Time to Replace

Instead of waiting for a malfunctioning toilet to cause a massive water problem that requires a water and mold mitigation expert, there are a few signs that may indicate a replacement is the better option for you.

Constant Repairs: If it seems like your old toilet needs repairs like clockwork, such as valves, a flapper, or handle, those little parts begin to add up. As well as avoiding the headache of the next repair, a new toilet can provide peace of mind and open your budget for other necessities.


Recurring Problem: Consistent clogs are a good indicator that your toilet is ready to be upgraded. Constant unclogging can create additional wear and wastes water whereas newer models are designed for stronger flushing.


Porcelain Cracks: A toilet repair is not an option if cracks begin to form. Although they can start as small slivers, they can quickly spread. This may lead to the toilet breaking and flooding in your home.


High Water Bills: If your home is equipped with older toilets, you may see an increase in your utility bills. Newer models are designed to use less water.

Replacing a Toilet

When faced with a constantly leaking toilet, replacement is likely the best solution. For those with a little home repair savvy, a replacement can be done on your own with a few simple tools. Before diving into the project, it is important to remove water from the toilet and turn off the main water supply during the replacement.
Although not every leaking toilet may need to be replaced, consider the signs above to keep a big water problem from happening.

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

SERVPRO Is Your Best Bet for Fire Damage Remediation in Bentonville

7/1/2020 (Permalink)

Graphic with title and logo Fires produce fire damage, residues and odors. Contact SERVPRO to get it under control. Call today.

Making the Right Match for Fire Damage Residue Cleaning in Bentonville

The average homeowner has little experience with fire residues and their cleanup. When a fire does break out in your Bentonville home, it can come as a shock that most of the work involved in recovering from a fire is not fighting the flames, but cleaning up the smoke, soot, and debris afterward. The most critical skills our team brings to soot remediation are the knowledge of what products and cleaning methods exist and the experience of matching them to the soiling found in various areas of your house.

Damage Varies Space to Space

Fire damage in your Bentonville home can occur in many rooms and levels, some because of the proximity to the flames and heat and others because fire residues travel on air currents throughout your home as smoke. Smoke contains water, vapors, and gasses, but also includes solid particles of incompletely combusted structural materials and contents. Tiny bits, lighter than air, float until they settle and attach on surfaces, horizontal, vertical, and every angle in between. The consistency of soot depends on:

  • Type of material burned
  • Temperature during burning
  • Amount of oxygen available during burning

Types of Soot

Soot divides into three major types:

Dry Soot -- from fast burning, hot fires that consume wood and paper

Wet Soot -- from slow-burning, cooler fires that smolder, often consuming damp fabrics and padding or plastic and rubber

Protein Soot -- an evaporative process where food, oils, and grease are heated past the appropriate cooking point

Matching Soot Residues with Products and Cleaning Techniques

Dry Soot

Dusting, dry-sponging, and vacuuming are all examples of techniques our crew uses to remove loose, ashy residues. We also pre-treat areas with wet or protein soot with these methods to clear loose debris before utilizing other products and methods.

Wet Soot 

SERVPRO technicians use products that loosen or emulsify the particles, which are usually sticky and hard to dislodge. Most wet soot responds to water-based solutions and agitation using tools like brushes and towels. Spray and wipe, flooding, or immersion are all techniques that have success in removing wet soot.

Protein Soot

The oily, greasy residues after a protein fire might be thin and nearly invisible, but they are some of the most challenging to remove. SERVPRO technicians receive training in the appropriate and safe use of solvents and abrasive cleaning agents or tools to manage this type of residue. Care must be taken to protect individuals near the cleaning area and the surfaces of materials coated with the tightly adhered coating.

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

Getting Prepared for Storm Season in Bentonville

7/1/2020 (Permalink)

Graphic with title and logo Get your family prepared in the case of an emergency.

Are you prepared?  Knowing what to do in the event of an emergency could make a huge difference when it comes to keeping your family safe. That's why you should create a Family Emergency Preparedness Plan so you can take action quickly in case anything goes wrong.

There are several great sources for creating a Family Emergency Preparedness Plan.  Review a few different plans and then get started gathering items for your Family Emergency Kit. Start with the items which may be medically necessary and prioritize the remaining list according to need.  Listing the items in priority of need will help to keep your Emergency Kit budget-friendly as you could easily go overboard when getting prepared.  Using items currently in the home is also a good way to cut costs.


Resources for creating your family emergency plan:

Department of Homeland Safety: https://www.ready.gov/plan

National Storm Center: https://www.stormdamagecenter.org/

FEMA: https://www.fema.gov/media-library-data/1440449346150-1ff18127345615d8b7e1effb4752b668/Family_Comm_Plan_508_20150820.pdf

American Red Cross: https://www.redcross.org/content/dam/redcross/atg/PDF_s/Preparedness___Disaster_Recovery/General_Preparedness___Recovery/Home/ARC_Family_Disaster_Plan_Template_r083012.pdf

Developing a family emergency plan is a great way to bring the family together - work together on the plan, and check your needed items off the list.  This will help inform your children and remove some of the fear of the unknown. Your whole family should be confident on what they are supposed to do in case of an emergency.

When creating your plans, remember that SERVPRO is Here to Help with any Water, Fire, Smoke, Mold or Sanitization needs! 
 
SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

We Get You Back In Business In Bella Vista After A Water Damage Disaster!

6/23/2020 (Permalink)

Graphic with title and logo Let SERVPRO get you back in business!

Using a water extractor, we remove all moisture from the room. The best tip for water restoration is that TIME is everything! If you take quick action you’re more likely to be able to save your flooring. Water extractors are effective at removing water from the padding and the carpet.

We can recover crucial documents. Commercial water emergencies are affected by several variables. How much water is in the property, as well as the size and scope of the project at hand, can have an impact on the type of service you need. Our teams understand the situation of commercial water damage to Bella Vista businesses and the impact it can have on the smooth running of your business. SERVPRO can send a crew chief directly to your property to perform inspection and emergency mitigation tasks. Our services encompass document recovery, which can be vital if your office stores hard-copies of deeds, tenancy agreements, or other legal documents.

Commercial clients use SERVPRO because they know we have the resources to perform specialty services. Our document recovery team can help you to maintain good copies of crucial documents that can help your business reputation significantly. Ultimately, requiring customers or clients to return to redo legal forms can appear unprofessional even after a water emergency. By using our specialist services, you can ensure your business continues to run smoothly even during times of crisis.

If you need expert, efficient water recovery technicians with experience in commercial buildings, call us anytime for additional information!

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

SERVPRO is the ONLY call to make after the fire is out in your Benton County Home!

6/18/2020 (Permalink)

Graphic with title and logo SERVPRO is the call to make after a fire disaster. We can pack-out, clean and return your smoke damaged items and repair your home all at SERVPRO!

It was the first day of summer vacation and a beautiful breezy morning.  My family was vacationing in Garfield, Arkansas.  In an upstairs bedroom, a lit candle was placed on a dresser near an open window, and left unattended.  The wind blew the curtain sheer over the candle.  In no time, the room was completely engulfed in flames.  The Garfield City Fire Department was able to contain the fire to the upstairs room, but the severity of smoke, soot, odor, and water damages were prevalent throughout the house.  Fire is a destructive threat to property.  What is not consumed by the flames of the fire; is smoke and soot covered.  Water and/or fire retardant damaged; as well.  The cabin and all the contents within it were affected.  We were displaced with only the clothes on our backs.  SERVPRO’s goal is to make sure that you have someone to call. SERVPRO can tell you what next steps need to happen to be able to salvage as much of your property as possible.

SERVPRO is the National leader in Mitigation.  Mitigating: Fire, Water, Smoke, and Mold. SERVPRO is the company that has the resources, certifications, and experience to clean up after a Residential or Commercial property fire.  SERVPRO has National agreements with most major Insurance Carriers.  These agreements ensure the customer receives the best service.  When we are dispatched to a residential fire, we not only bring our professionalism and knowledge, but also a compassionate approach to our customers.  SERVPRO brings a compassionate approach to our customers.  SERVPRO is the company to call after having a fire in your home.  SERVPRO, we are here to make it “Like it never even happened.”

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

5 Common Culprits of Commercial Property Water Damage in Bentonville

6/18/2020 (Permalink)

Graphic with title and logo The Five Main Causes of Water Damage

When the weather turns extreme, it’s natural to worry about flooding damaging your commercial property. Unfortunately, even when the weather is seemingly perfect, there are other culprits that can cause water damage. Below are five main causes of water issues to watch out for.

  1. Plumbing
    Broken pipes can happen for numerous reasons, including freezing temperatures, pressure changes, and water supply deterioration. Water stains, bulging walls, musty odors, or damaged tiles are indicators that there may be a leaking pipe that requires a water repair.
    2. Sprinkler System Issues
    As the first line of defense, if not properly maintained, a sprinkler system can lead to extensive damage, especially if a broken pipe is the issue. Along with accidental activation, which results in hundreds of gallons of water pouring in, neglected systems can slowly leak.
    3. Faulty Appliances or Equipment
    Along with major systems like HVAC and water heaters, any dishwasher or equipment that uses water on the property could be the source of a lingering musty odor. Regular maintenance, inspections, and cleaning are necessary to keep them working properly.
    4. Sewer and Toilet Backups
    Regardless if the cause is improperly flushing items, flooding overfilling the sewer drain or issues with the city’s mainline, toilet and sewer water is not regular water. Full of contaminants, cleaning it up requires extra considerations. If these types of issues arise, it’s best to call a trusted plumber to determine the problem to help keep it from happening again.
    5. Structural Damage
    Buildings may be built to last, but they are not invincible. Any piece of the building failing to do what it should, it may let water seep in. Before the next rain, inspect the building for broken windows, leaky roofs, and foundation issues. Improper drainage, such as clogged gutters, can quickly lead to big foundational problems.
    Regardless if it is the broken pipe or older HVAC not working properly, immediately addressing the problem will limit the damage to your property. A professional water remediation and restoration expert can quickly access, clean, and repair the damage.

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

How to Protect Yourself & Others During the Pandemic

6/10/2020 (Permalink)

How to Protect Yourself & Others During the Pandemic

Clean your hands often

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Avoid close contact

  • Avoid close contact with people who are sick.
  • Put distance between yourself and other people.
  • Remember that some people without symptoms may be able to still spread virus.
  • Keeping distance from others is especially important for people who are at higher risk of getting very sick.

Cover your mouth and nose with a cloth face cover when around others

  • You could spread COVID-19 to others even if you do not feel sick.
  • Everyone should wear a cloth face cover when they have to go out in public, for example to the grocery store or to pick up other necessities.
  • Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
  • The cloth face cover is meant to protect other people in case you are infected.
  • Do NOT use a facemask meant for a healthcare worker.
  • Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.

Cover coughs and sneezes

  • If you are in a private setting and do not have on your cloth face covering, remember to always cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissues in the trash immediately after use.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Clean and disinfect

  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are dirty, clean them. Use detergent or soap and water prior to disinfection.
  • Then, use a household disinfectant. Most common EPA-registered household disinfectant will work.

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

"Water, Water Everywhere!" Understanding Rain Volume and the potential strain on your property.

5/26/2020 (Permalink)

Graphic with title When water is EVERYWHERE - You need SERVPRO


High rain volume caused massive flood damage in Arkansas in the Summer of 2018.  Rain swelled rivers destroyed levees and devastated businesses and homes. Water is a destructive force. Water damages can come from multitudes of sources, besides Mother Nature. Water damages can be caused by supply lines that break, frost pipes that burst, fill lines that  leak, etc..  Water is a threatening destructive element that quickly destroys flooring, subflooring, baseboards & moldings, walls, insulation, furnishings etc. When water threatens your home or business, call SERVPRO. We promise a quick response, because we know the faster we respond is less damage to your property. Water is no joke, so call the Nation's Leader in Water Mitigation! Call SERVPRO! 

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

Steps to Take Immediately After the Power Goes Out In Bentonville

5/14/2020 (Permalink)

Steps to Take Immediately After the Power Goes Out In Bentonville

Prepare now so you don't get stuck in the dark!

Power outages are incredibly common.  Surprisingly, power outages are even getting worse in the USA.  According to Inside Energy, the annual average of power outages doubles every five years! The reason for this has to do with aging infrastructure, more frequent storms, and problems sustaining the electric grid as populations grow. Despite how common power outages are, few people are prepared for them and even fewer people know what to do if the power goes out.

Step 1: Turn On Your Emergency Lights

Make sure your emergency lights are somewhere accessible in case you have to find them in the dark.  Ideally, keep a flashlight in each room of your home.

In general, it is better to use battery-operated lights instead of candles because of the risk associated with candles burning.

Step 2: See If Your Neighbors Have Power

If your neighbors still have electricity, then the problem is likely inside your home.  Start by checking the main fuses or circuit breakers to see if they have blown.

Step 3: Check the Extent of the Issue

If your neighbors also don’t have electricity, you’ll want to see how wide-spread the problem is.  You can do this by calling your power supplier.  It might take a while to get through to them if a lot of people are trying to call. You can also try calling friends who live nearby to see if they have power or not.

Step 4: Contact Family Members

During large power outages, stoplights and streetlights can go out too – making it unsafe to drive. Please take caution and don’t risk driving while there is a power outage. If your family members aren’t at home, get in contact with them.  It might be best for them to remain at their current location until it is safer for them to come home.

Step 5: Unplug Appliances

When the power comes back on, it can cause a huge power spike which may damage electronics. To prevent your devices being damaged, make sure all of your sensitive electronics are on surge protectors.

Step 6: See if Water is Safe to Drink

When the power goes out, water treatment centers might not work.  You could still have clean-looking water coming from the tap, but it might not be safe to drink! Call your local authorities to see if the water is safe to drink. 

Step 7: Keep Fridges Closed

According to Ready.gov, food kept in an unopened refrigerator will stay cold for about 4 hours. A full freezer will keep its temperature for about 48 hours. You can learn more about this on their food safety page.

Step 8:  Save Your Phone’s Battery

Turn off any power-consuming apps on your phone to save its battery. 

Step 9: Summer Power Outages

If the power outage occurs during a heat wave, you may need to leave to be able to cool off. Think  of somewhere to go like a shopping mall or a public indoor facility.

Step 10: Winter Power Outages

If the power outage occurs during winter, now is the time to start using your emergency heating method.  A wood stove is my personal favorite off-grid heating method.

Be cautious about using generators, camp stoves, or grills for heating as they can cause carbon monoxide poisoning.

Step 11: Prevent Pipes from Freezing

Hopefully your pipes are well insulated so they don’t freeze.  The easiest way to prevent pipes from freezing during power outages is to let a small stream of water flow through the faucets.

For long-term power outages during extreme weather, you’ll want to drain your hot water heater.  You will also need to winterize the drainage system by putting antifreeze into the drain traps below toilets, sinks, washing machines, etc.

Step 12: Stay Sane!

Break out some board games, and hang out with your family in the dark and tell stories… You might even enjoy the power outage and the digital detox it provides.

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

What SERVPRO of Benton / Carroll Counties can do for your commercial business?

4/17/2020 (Permalink)

Graphic SERVPRO arrives to Commercial job Your building, equipment, and contents are corner stones to achieving success.Choose SERVPRO to get it done, right!

Business owners invest huge amounts of time, energy and resources to grow, maintain, and protect their business.  Your building, equipment, and contents are corner stones to achieving success.

Experiencing fire, water or mold damage in your facility requires a fast response, knowledge, and experience to handle the situation professionally.  Getting your business back into operation quickly and responsibly is our top priority.

SERVPRO of Benton/Carroll Counties is committed to being the premier water, smoke, fire, and mold mitigation company in northwest Arkansas. Our people, experience, and knowledge make us the best choice to reduce business interruption and reduce recovery costs.

Disinfect and Sanitize

SERVPRO technicians use hospital grade disinfectant, as recommended by the CDC.  Our disinfectant is EPA approved to kill viruses similar to the coronavirus.  Our trained technicians apply disinfectant to hard surfaces including counters, tabletops, doorknobs, light switches, phones, keyboards, tablets, bathroom fixtures and toilets.  SERVPRO technicians also apply disinfectant to the following commercial spaces as suggested by the CDC:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Water Removal and Drying

SERVPRO identifies the source and type of water. Our IICRC trained technicians determine the proper course of action. We set state of the art drying and dehumidifying equipment to control temperature and humidity.  This minimizes any secondary damage.

Fire, Smoke, and Soot Restoration

The materials that burned, temperature of the fire, and amount of oxygen present during the fire determine the restoration process. Our experienced technicians have the knowledge and skill to save property and money in the restoration process.

Mold Mitigation

Our highly trained professionals work to control and remediate mold contaminants while protecting your health and safety.

Deordorization

The professionals at SERVPRO know the first rule is to remove the source of the odor.  The second rule is to clean the affected area.  SERVPRO has the proper equipment and training to eliminate a wide range of odors.

SERVPRO of Benton/Carroll Counties should be your first choice for any commercial or residential restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition.  Call us at (479) 787-7377.