Recent General Posts

You'll Always Be in Good Hands in Bentonville when you call SERVPRO

9/22/2021 (Permalink)

SERVPRO technicians are trained to wear personal protective gear when needed This SERVPRO technician is cleaning and sanitizing this commercial business

Here at SERVPRO of Benton / Carroll Counties, your belongings, whether that be a property, furniture or antique bowls, will be taken care of. Our technicians are IICRC certified and receive training in water mitigation, mold remediation, fire restoration, and general cleaning. This allows us to perform at the standards that you deserve.

The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries. Throughout the certification process, our technicians will study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning. 

In turn, this training provides our professionals with knowledge and critical thinking skills to understand the best course of action when any type of loss occurs.

Employee Certification Training

The Employee Certification Training is a series of course materials and examination process that SERVPRO Franchise employees complete to receive certification in the following:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Web-based Training

Technicians and office staff have access to learn and test their knowledge of industry standards and professional quality.  These courses often are video presentations as well as support materials that challenge our technicians to be the best they can be for our customers.

At SERVPRO of Benton / Carroll Counties, we encourage personal growth among our staff.  As our company grows and learns, we want our staff to follow suit. This course of action will in turn better our services to our customers. 

SERVPRO of Benton / Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton and Carroll Counties is available 24/7 by calling 479-787-7377

September is National Preparedness Month - How to Be Prepared for anything in Rogers!

9/21/2020 (Permalink)

Graphic with title and logo Getting prepared for emergencies ahead of time will help you be calmer if anything ever does happen that you need to be prepared for.

Every year the month of September is National Preparedness Month. It is a time where we can focus our attention on the importance of preparing our families, homes, businesses, and communities for an unexpected disaster or emergency. Take time to look over these helpful tips to better prepare you and your family for an unexpected emergency or disaster.

10 Things You Can Do Right Now To Be Better Prepared:

  1. Sign up for local alerts and warnings
  2. Create and practice detailed emergency communication plans
  3. Assemble or update your emergency supply kit
  4. Conduct a drill to practice emergency response actions with family for local hazards
  5. Participate in local preparedness training or class
  6. Refresh yourself on lifesaving skills, or even attend a training class (example: CPR)
  7. Make digital copies of all important documents
  8. Make sure you have appropriate insurance for relevant hazards (example: flood insurance)
  9. Make improvements to reduce potential injury and property damage
  10. Conduct an exercise to test your emergency plan
  11. Plan with your neighbors to help each other (example: create a group chat to stay in contact) with specifications for how you can reach each other in the event of an emergency.

Basic Disaster Supplies Kit:

  1. Water: There should be one gallon of water per person per day for at least three days, for drinking and sanitation
  2. Food: At least a three day supply of non-perishable foods
  3. Radio: Battery powered or hand crank radio 
  4. NOAA Weather Radio with tone alerts
  5. Flashlight
  6. First Aid kit
  7. Extra Batteries
  8. Whistle to signal for help
  9. Dust Mask to help filter out contaminated air, plastic sheeting, and duct tape to shelter in place
  10. Disinfecting wipes, garbage bags, hand sanitizer and plastic ties for personal sanitation
  11. Wrench or plier to turn off utilities
  12. Manual can opener for food
  13. Local maps
  14. Cell phone with chargers and a backup battery

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

Common A/C Mistakes you could avoid

9/10/2019 (Permalink)

  1. Buying the wrong size A/C unit

Many people think that they can both buy an A/C that is too small to save money or buy one that is too big and cool the home down faster. Neither of these are good options. It is very important that the A/C you use is made to fit your home. An A/C that is too small will cause it to run constantly. An A/C that is too big will cycle on and off very quickly which is also not ideal for efficiency and cost effectiveness.

  1. Cooling an empty room

If you have rooms that aren’t currently being used, close the vents! This is a quick way to make sure you’re not cooling part of your home that doesn’t need to be cooled down. 

  1. Putting in A/C unit in direct sunlight

Whenever the sun beams straight down on you’re A/C you can cause it to run slower because it is overheating outside of your home. If you already have the A/C unit positioned in a spot that will get direct sunlight, consider making sure there is something there to block the sun from your A/C unit.

  1. Poorly positioning the thermostat and vents

Do not put your thermostat near direct sunlight or near heat producing lights. This can cause the system to think that’s the room temperature is hotter than it really is, resulting in it running more and more often. Also, don’t block vents with furniture. This is something that people don’t always think about but can decrease the productivity of you’re A/C system. By placing furniture above where your vents are, the incoming air has no way to circulate the room and will leave just a part of the room cooler than the whole space.

  1. Setting the thermostat too low

In a new home, it may be strange to get used to the thermostat. By setting your thermostat up one degree will make about a 3% change in your electric bill. Most people feel comfortable in a room with a higher temperature when a fan is running. Consider turning on your fan instead of turning down the air the next time your hot inside your home.

  1. Not using fans

Fans are a cost-effective way to use less-electricity. While fans use electricity, because it isn’t trying to regulate the room like an A/C unit, it doesn’t have to work as hard. Try turning up the thermostat and kicking the fan up a notch too!

  1. Leaving windows open

Whenever you leave a window open in your home, the A/C unit must work overtime because the cool air that is being released is escaping the home. Make sure to get into the habit of closing the windows when you are running the A/C to prevent this issue.

  1. Neglecting to clean filters

Air filters are important to the air quality of your home. Neglecting to clean them will cause you to have excess debris particles being sent back out into the clean air that you’re breathing. By changing this one inexpensive item, you will increase the quality of the air inside your home.

  1. Not cleaning the coils

Not cleaning the coils will cause you’re A/C to have inadequate air flow in your home.

  1. Forgetting routine maintenance

Make sure to have all routine maintenance done on you’re A/C unit. This should also happen as part of your home inspection when you first buy your home. But making sure that everything is okay could save you money in the future.

  1. Never calling a professional

It can be very stressful when you are dealing with a home situation that you haven’t dealt with before. SERVPRO can ease that stress by taking care of the issue confidently and completely. We restore your home to what it looked like before, if not better! By making it “Like it never even happened.”, you are able to get back to life as normal. SERVPRO has extensively trained professionals who are ready to assist you with any need that you might have.

SERVPRO of Benton/Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton/Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton/Carroll Counties, click here.