Recent Storm Damage Posts

"Water, Water Everywhere!" Understanding Rain Volume and the potential strain on your property.

5/26/2020 (Permalink)

Graphic with title When water is EVERYWHERE - You need SERVPRO


High rain volume caused massive flood damage in Arkansas in the Summer of 2018.  Rain swelled rivers destroyed levees and devastated businesses and homes. Water is a destructive force. Water damages can come from multitudes of sources, besides Mother Nature. Water damages can be caused by supply lines that break, frost pipes that burst, fill lines that  leak, etc..  Water is a threatening destructive element that quickly destroys flooring, subflooring, baseboards & moldings, walls, insulation, furnishings etc. When water threatens your home or business, call SERVPRO. We promise a quick response, because we know the faster we respond is less damage to your property. Water is no joke, so call the Nation's Leader in Water Mitigation! Call SERVPRO! 

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

Steps to Take Immediately After the Power Goes Out In Bentonville

5/14/2020 (Permalink)

Steps to Take Immediately After the Power Goes Out In Bentonville

Prepare now so you don't get stuck in the dark!

Power outages are incredibly common.  Surprisingly, power outages are even getting worse in the USA.  According to Inside Energy, the annual average of power outages doubles every five years! The reason for this has to do with aging infrastructure, more frequent storms, and problems sustaining the electric grid as populations grow. Despite how common power outages are, few people are prepared for them and even fewer people know what to do if the power goes out.

Step 1: Turn On Your Emergency Lights

Make sure your emergency lights are somewhere accessible in case you have to find them in the dark.  Ideally, keep a flashlight in each room of your home.

In general, it is better to use battery-operated lights instead of candles because of the risk associated with candles burning.

Step 2: See If Your Neighbors Have Power

If your neighbors still have electricity, then the problem is likely inside your home.  Start by checking the main fuses or circuit breakers to see if they have blown.

Step 3: Check the Extent of the Issue

If your neighbors also don’t have electricity, you’ll want to see how wide-spread the problem is.  You can do this by calling your power supplier.  It might take a while to get through to them if a lot of people are trying to call. You can also try calling friends who live nearby to see if they have power or not.

Step 4: Contact Family Members

During large power outages, stoplights and streetlights can go out too – making it unsafe to drive. Please take caution and don’t risk driving while there is a power outage. If your family members aren’t at home, get in contact with them.  It might be best for them to remain at their current location until it is safer for them to come home.

Step 5: Unplug Appliances

When the power comes back on, it can cause a huge power spike which may damage electronics. To prevent your devices being damaged, make sure all of your sensitive electronics are on surge protectors.

Step 6: See if Water is Safe to Drink

When the power goes out, water treatment centers might not work.  You could still have clean-looking water coming from the tap, but it might not be safe to drink! Call your local authorities to see if the water is safe to drink. 

Step 7: Keep Fridges Closed

According to Ready.gov, food kept in an unopened refrigerator will stay cold for about 4 hours. A full freezer will keep its temperature for about 48 hours. You can learn more about this on their food safety page.

Step 8:  Save Your Phone’s Battery

Turn off any power-consuming apps on your phone to save its battery. 

Step 9: Summer Power Outages

If the power outage occurs during a heat wave, you may need to leave to be able to cool off. Think  of somewhere to go like a shopping mall or a public indoor facility.

Step 10: Winter Power Outages

If the power outage occurs during winter, now is the time to start using your emergency heating method.  A wood stove is my personal favorite off-grid heating method.

Be cautious about using generators, camp stoves, or grills for heating as they can cause carbon monoxide poisoning.

Step 11: Prevent Pipes from Freezing

Hopefully your pipes are well insulated so they don’t freeze.  The easiest way to prevent pipes from freezing during power outages is to let a small stream of water flow through the faucets.

For long-term power outages during extreme weather, you’ll want to drain your hot water heater.  You will also need to winterize the drainage system by putting antifreeze into the drain traps below toilets, sinks, washing machines, etc.

Step 12: Stay Sane!

Break out some board games, and hang out with your family in the dark and tell stories… You might even enjoy the power outage and the digital detox it provides.

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

Don’t Let Seasonal Storm Damage Affect Your Bentonville Home

3/11/2020 (Permalink)

Icons for each season of the year and title on graphic. Storms in Bentonville


Winter storms in Bentonville can be a mix of ice, sleet, hail and snow. The atmosphere that breeds violent storms means the trajectory of a system can change, catching residents by surprise when a beautiful day transforms into a winter storm. Exteriors of homes suffer, with roofs baring the weight of the ice and snow. Hail and high winds can pull shingles from your roof as well.

Moisture can come into your home in many ways. Something as simple as you walking in and out of your home can cause damage from tracking in snow to melt and saturate your floors. Check your window and doors seals to ensure that no moisture can enter the home.

Responders must be experts in water and fire damage mitigation and remediation, and determined to guard against collateral mold damage. SERVPRO invests in qualified technicians and the state-of-the-art equipment needed to assess, plan, and implement a detailed plan to  make it “Like it never even happened.”

A pack-out of furniture and belongings often occurs during a storm damage project whenever there is extensive damage to your belongings. We use SERVPRO’s Contents Claim Inventory Service to track and document the items’ conditions and restoration outcomes. Our team prioritizes collaboration with you and your Insurance Adjuster during every phase of the storm damage remediation. We may not be able to help you avoid the damage of a storm, but we stand with you during recovery, insurance claim submission processes and restoration process in order to make it “Like it never even happened.”

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

You MUST act quickly after storm damage in your Rogers home.

12/3/2019 (Permalink)

Storm Damage graphic When a disaster strikes, it is imperative to respond quickly in order to prevent further damages and complications.

When a disaster strikes, it is imperative to respond quickly in order to prevent further damages and complications. Fires, mold infestations and floods from broken pipes, overflows or heavy storms – all such disasters must be dealt with in a timely manner. If not handled immediately you could experience on or more of these issues:

  • If water-damaged structures and contents are not dried out quickly and correctly, potential health risks can develop. Mold can begin to grow within the first 24 to 48 hours after the disaster.
  • Excessive water can cause: rusting in metals, corrosion in electronic components, cracking, splitting or warping of furniture items, color bleeding or transfer in fabrics, furniture stains and secondary damage to upholstery, drapery, clothing, wallpaper, photos and papers.
  • Fire or smoke damaged properties can also experience irreversible damage, regardless of the size of the fire. Soot residue is highly acidic and can pit or corrode the metal in doorknobs, plumbing fixtures, light fixtures, etc. It can also etch glass in windows, mirrors and cabinets, causing them to look soiled and cloudy. Moreover, plastics, appliances, fabrics and vinyl windows can become discolored.
  • The safety and security of the home can be compromised. Windows and doors may become weak and function improperly, wet materials may collapse and electrical installations and components can be a health hazard when they come in contact with water. Slips and falls are also potential dangers.

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

If Disaster Strikes, Will You & Your Bella Vista Property Be Ready?

12/3/2019 (Permalink)

It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency situation.

  • Sign up for local alerts and warnings, download apps and/or check access for wireless emergency alerts (see below for suggestions).
  • Develop and test emergency communication plans.
  • Assemble or update emergency supplies.
  • Learn about local hazards and conduct a drill to practice emergency response actions.
  • Participate in a preparedness discussion, training or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.
  • Document property and obtain appropriate insurance for relevant hazards.
  • Make property improvements to reduce potential injury and property damage.

Wireless Emergency Alerts

Wireless Emergency Alerts (WEAs) are free notifications delivered to your mobile device as part of a public safety system provided by authorized government-alerting authorities. The alerts are designed to inform you of imminent threats to safety or missing persons alerts in your area (e.g., AMBER Alerts). Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service. A WEA can be sent to your mobile device when you may be in harm’s way, without downloading an app or subscribing to a service. WEAs may be used to share extreme weather warnings, local emergencies requiring evacuation or immediate action, AMBER Alerts, and Presidential Alerts during a national emergency.

A WEA will look like a text message. The WEA message will typically show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.

The FEMA App

This app allows you to get National Weather Service alerts for up to five locations to keep you informed on-the-go. It also has information on what to do before, during, and after different disasters. In the midst of an emergency, the app can give you directions to open shelters nearby, help you locate someone to talk to at a Disaster Recovery Center, and let you share images of damage and recovery efforts to help first responders and emergency managers.

This app is available to download for free for iOS and Android at the Apple Store and on Google Play.

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

How SERVPRO can help after wind damage has occurred to your Bella Vista home.

10/17/2019 (Permalink)

Trees blowing from wind storms Understanding how wind storms work is the key to being safe!

There are many things that can cause a windstorm. Even on a very clear day, wind weather can change just as quickly as the temperature changes. Understanding how wind storms work is the key to being safe!

Another important thing to know, regarding high winds, is what different Wind Alerts are identified as, by The National Weather Service.

We’ve listed those here for you:

  • High Wind Watch – Strong winds are possible
  • High Wind Warning – Strong, sustained winds with strong guts are occurring
  • Wind Advisory – High Wind Warning, but with slower wind speeds
  • Severe Thunderstorm Watch – A severe thunderstorm capable of producing 58 mph winds or faster is possible
  • Severe Thunderstorm Warning – A severe thunderstorm capable of producing 58 mph winds or faster is occurring or imminent
  • Hurricane Force Winds (Or Gale Warnings) – Issued in coastal regions when high winds are predicted
  • Dust Storm Warning – Issued when visibility is reduced to ½ mile or less due to blowing dust or sand from sustained or gusting winds

Safety during high winds means that you should:

  • Get Indoors Immediately
  • If you are driving during high winds, reduce your speed, and give plenty of room to the cars around you. If it is still difficult to drive, pull over onto the shoulder of the road and wait for wind to clear.
  • Report any fallen power lines to your local electrical utility location. Fallen power lines can electrify puddles and even precipitation on the ground. If a line has fallen near your home, make sure you report this and do NOT try to remove anything or mess with the cables in anyway.

SERVPRO of Benton & Carroll Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Benton & Carroll Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Benton & Carroll Counties, click here.

If Your Bentonville Home Is Hit By A Flood, You Need To Contact Our Experts For Help!

5/29/2019 (Permalink)

Call us round the clock to schedule an assessment and consultation at (479) 787-7377.

Streamline Flood Damage Restoration With A Pack-Out In Bentonville

Spring and summer storms bring the risk of significant flooding to the homeowners of Bentonville. If your home is in the path of torrential rains, winds, and tornadoes, you likely must cope with the stark reality of gallons of contaminated water pouring through and pooling inside your home. Work with us to remediate the structure and the contents of your home with a pack-out.

Transporting furnishings, household goods, and personal items to our production facility helps simplify the restoration of flood damage in your Bentonville home. When our crews can move through the damaged spaces of your dwelling without impediment, we contain and remove water and dry out the building materials more rapidly. The time otherwise spent repositioning large pieces of furniture and quantities of other items time is better spent mitigating the spread of moisture to unaffected areas and remediating the damaged spaces.

Never fear that moving your possessions temporarily to our secure and climate controlled facility exposes them to further damage or loss. We use the Contents Claim Inventory System (CCIS) to document and track the items packed-out. Lists, barcoding, and digital photos ensure we record the location and condition of each item. Our production facility technicians employ sophisticated techniques to clean, disinfect, and dry out items damaged, storing all property appropriately after restoration until return to your remediated home.

The resources SERVPRO has to restore the packed-out articles include commercial laundry and dry cleaning options for clothing, linens, window coverings, and other soft items, including the toys that make your little ones feel more at home. We restore articles that hold precious memories like photos, letters, journals, books, and documents using an innovative freeze-drying technique. Other methods match to the materials and extent of flood damage. Throughout we work with both you and your insurance company to ensure the replacement of irreparably damaged items and to limit your out of pocket costs.

SERVPRO of Benton / Carroll Counties is ready as soon as possible to assist residents of our communities with flood-damaged structures and contents. Call us round the clock to schedule an assessment and consultation at (479) 787-7377.

Click here for more about Bentonville.

Be Ready for Flood Damage as Seasonal Storms Rage Through Bentonville

5/13/2019 (Permalink)

We have the necessary equipment to thoroughly take on any of your flood damage needs.

Don’t let storms take over your home, SERVPRO technicians are standing by.

Tornadoes, hail, and flash flooding are in the news for the Bentonville area this spring. Fast action from our professional project managers and work crews ensures both your family’s safety and professional remediation of the structural components and contents of your home if a storm causes flooding that damages your Northwest Arkansas property. 

Even with sophisticated storm prediction, flood damage in Bentonville is hard to avoid entirely if your home is in the path of the storm. What you can plan is to engage our expert remediation services as the waters rise. We mobilize comprehensive flooding mitigation services to answer your call as soon as possible. Rapid water containment and removal, cleanup of soiling and other residues, disinfection with EPA-registered agents, and structural drying are vital to the integrity of your home.

SERVPRO work crews earn certification for flood damage remediation through the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) courses and continuing education. Our Water Damage Restoration Technicians (WDT) are well-prepared to commence water removal as soon as management assesses the flooding scenario and develops a remediation plan.

We use submersible pumps and high-efficiency water extractors to remove the water. As floodwater usually contains contaminants we contain and dispose of it according to local regulations. SERVPRO technicians use sensitive moisture detection devices to determine how wet the flooded building materials are, and also employ thermal scanning devices to locate any trapped water pockets behind walls, under floors, or in other cavities.

Controlled demolition tactics like flood cuts allow access to release water and ensure adequate structural drying. SERVPRO configures a pattern of air movers, heaters, and dehumidifiers to pull moisture out of the building materials and to capture and dispose of it. We also use appropriate cleaners to remove the residues of dirty flood waters off surfaces. Final steps include treatment with antimicrobial registered with the EPA to inhibit the growth of fungi, bacteria, viruses, and other pathogens flood waters might contain.

SERVPRO of Benton / Carroll Counties has trained and experienced crews and state of the art equipment to restore the damage done to your home by flood waters. Call us at (479) 787-7377 to schedule an immediate appointment to evaluate what is needed to bring your home back to pre-flood condition.

Click here to see more of the beautiful Bentonville, Arkansas.

How Safe is Your Bella Vista Home After a Flood?

3/22/2019 (Permalink)

Our technicians are trained to take care of all of your personal contents & furniture and restore them from flood damage.

SERVPRO Provides Flood Damage Restoration Services to Bella Vista Homes

While there are many pressing concerns in your Bella Vista home after an emergency like a flood, homeowners should get cautioned about assessing these potential damages and threats on their own. Without credible information to determine the structural integrity of affected and exposed materials, flooring, and walls, unskilled and unprepared individuals could end up injured. Our professionals work to assess the damage quickly and thoroughly in your home to ensure that work can get started immediately to return it to preloss conditions.

Regardless of how the flood damage occurred and the type of floodwater that you have throughout your Bella Vista home, numerous steps must be taken to return your property to its original state. From the time that our SERVPRO professionals first arrive at your home, we bring out containment and extraction machines to prevent the spread of the floodwater from getting any worse. With saturation occurring almost immediately with porous materials like drywall, many of these exposed areas can become structurally compromised after only a brief period.

Personal protective equipment can help our SERVPRO professionals safely evaluate the damage throughout your property. We also cautiously inspect compromised structural elements to determine which, if any, require replacement during the restoration of your flood-damaged home. Our respirators have replaceable cartridges that can keep our team continually protected from potential airborne contaminants, mold spores, and other debris or particulates.

Contaminants are a potential threat as well after flooding, regardless of how this flooding might have occurred. At a minimum, our professional cleaning must occur throughout affected areas before you can safely return to your property and assess the progress of our technicians. If materials become too saturated or too exposed to potential bacteria and contamination, our team can remove the damaged portions to make reconstruction by a residential contractor faster and more cost-effective.

While there could be many steps to restoring your home after a flood, you have to first appreciate that the cleaning and attention your property needs is not something you can do on your own. Our SERVPRO of Benton / Carroll Counties rapid response team is available 24/7 by calling (479) 787-7377.

For more on Bella Vista, click here

SERVPRO Provides Professional Touches to Restore Siloam Springs Properties after Flood Losses

12/3/2018 (Permalink)

SERVPRO Says to Siloam Springs Property Owners--Have Flood Insurance

Putting the Pieces Back Together After Flood Damage in Siloam Springs

Disasters in Siloam Springs that affect your family can leave you reeling from the shock. Your home, once damaged, becomes unfit to live in and you realize its importance to your family members' well-being and stability. We can help you regain this and get everything back to normal again.
 
Once your home in Siloam Springs suffers flood damage or other water-related disasters, you need someone who can help you through the complicated maze that such catastrophes create. SERVPRO specialists can help in relieving stress and worry. We know what your home needs to become safe again.
 
Flood damage during the winter months can take longer to mitigate because of the colder temperatures making evaporation slower. We use heaters and other tools to maintain a temperature conducive to a good evaporation rate. We need to remove as much of the damaged and non-restorable materials as quickly as possible.
 
These items include the carpeting and padding wherever affected by flood water, plus anything about nine inches above the flood line on walls. This includes drywall, plaster, paneling, and stucco. Even if these seem undamaged, their porosity means they now contain substances carried in on the flood. These can include microbes, toxic pathogens, and other odor-causing particles.
 
Our goal is to guide you in the mitigation and restoration process so compiling accurate inventory sheets of damaged items and structural needs can show your insurance adjuster the complete scope of your family's claim. We utilize the CCIS form to log all items and materials affected by the flooding. Because we work with many of the insurance companies in the area, though we are not insurance adjusters, we try to interface to expedite the cleanup, drying, and restoration while maintaining the prescribed budget.
 
When you have to deal with a flood loss, call SERVPRO of Benton / Carroll Counties at (479) 787-7377. We are always here to help the residents of Lowell, Decatur, and Eureka Springs get their lives back together and on track again.

Here is the local narrative.

SERVPRO Has What it Takes to Restore The Beauty to Your Flood-Damaged Home

12/2/2018 (Permalink)

Don't let winter rains overtake your residential home.

Return The Beauty To Your Bella Vista Home After Flood Damage

Although winter is fast approaching, the precipitation received in Bella Vista is not always of the fluffy, frozen type. In areas like ours where the temperature rarely sees lows below the mid-20s and highs often approaching the mid to upper 40s throughout the colder months, heavy rains are predictable in place of snow. Downpours can lead to flooding. We respond to wet lower levels all seasons of the year.

Snowpack and frozen ground interfere with the ground’s ability to absorb during winter rains in Bella Vista. Flood damage follows, which can harm flooring, walls, and contents of the areas of your home at or below the flooding. High-efficiency water pumps and extractors along with an IICRC-trained crew to operate are the keys to removing the water. Sophisticated moisture meters and infrared scanners help out crews locate all moisture wherever it migrates in your home after flooding.

The critical baseline elements to a successful flood damage restoration are complete standing water removal and structural drying. Partially or fully finished basements or lower level walkout are particularly susceptible to severe water damage. SERVPRO utilizes innovations in the restoration industry to eliminate even difficult to access water.

In a finished lower level pulling as much water as possible from hardwood or tile floors is mandatory. Laminate flooring often stands in for hardwood, laid over a concrete base. Although laminate and carpet coverings many times do not fare well during flooding, requiring tear out and removal, SERVPRO has strategies for hardwood, tile and the concrete subfloor.

Concrete dries slowly, but it cannot be ignored as any moisture remaining can re-saturate the flooring. SERVPRO also takes advantage of the Injectidry system, placing drying mats attached to negative air pressure equipment to pull water out through the joints between planks. Although tile floors seem waterproof, moisture can get between and then below the tiles through grout lines. The Injectidry assists to complete the drying in those circumstances.

Sanitization with EPA registered disinfectants is the next step because flood waters are by definition contaminated. SERVPRO ensures that the remaining moisture is converted to water vapor and then condensed or absorbed for disposal. Air movers, heaters, and evaporative or desiccant dehumidifiers help complete that process.

Locally Owned Company with National Resources

SERVPRO of Benton / Carroll Counties is ready for a flood damage challenge winter, spring, summer, or fall. Call us at (479) 787-7377 to schedule an assessment if winter rain storms cause flooding in your home.

For more on Bella Vista, click here

How Our Team Can Help You Prepare For A Flood In Bella Vista

10/10/2018 (Permalink)

A flood can damage your home, and you need help from the experts at SERVPRO.

Preparing For A Flood In Your Bella Vista Residence

While there are situations that affect Bella Vista homes with no warning that can cause catastrophic damages, many natural disasters that occur offer some degree of warning to allow residents to prepare their homes for what is coming. In situations like flooding from heavy rainfall or severe weather systems, especially with prolonged bouts of rain that take rivers and streams beyond their crest days later, homeowners have a small window of time to take preventative measures to protect their home as best as they can.

When you are looking to avoid flood damages in your Bella Vista home, your degree of success depends on your proximity to the established floodplains of the area. Lower lying properties are at the greatest risk for the rising waters, and even the most elaborate of measures often cannot hold back the strength of flood waters rushing towards a house. There are some things that you can do to lessen the impact of the incident on your family, however.

Of all of the training and restoration techniques that our SERVPRO technicians have at our disposal, we cannot protect your family as you could. The first thing that you should always consider is the legitimacy of the threat of flooding and act in accordance with evacuations issued for the area you live.

Another thing that you should do as you prepare for the inevitability of flooding is to take what time you have and save the things that matter the most to you from your house. While your insurance company and our SERVPRO professionals can protect much of the belongings inside of the house as well as provide coverage for the home itself, they cannot give you back photo albums that got ruined in the disaster or keepsakes that are irreplaceable.

It might not seem like you can avoid some disasters that threaten your home over the years, but you can always have an assured way of bringing your home back to the way it used to be. Trust our SERVPRO of Benton / Carroll Counties technicians to respond quickly in an emergency to help you clean up the mess and restore the damage your home has sustained. Give us a call anytime at (479) 787-7377.

Click here for more about Bella Vista.

What To Expect If Containment Is Necessary During Flood Damage Remediation In Bella Vista

7/12/2018 (Permalink)

Flood waters do not ask permission before they invade your Bella Vista home.

Flood Damage Remediation

Flood waters do not ask permission before they invade your Bella Vista home. Many factors can increase the risk of accelerated structural deterioration or health concerns depending on the circumstances. Some scenarios require the establishment of containment areas. We help you understand why and how our crews create and use these areas to help remediate a flooding crisis safely and effectively.

Summertime can mean long or short vacations away from your Bella Vista dwelling, and flood damage can welcome you if severe rainstorms occurred during your trip. Even if the water flowing into your lower levels began as relatively clean rainwater seeping inside your foundation because of ground saturation, failure to respond to it over a period of just a few days exposes your structure, possessions, and family to microbial growth. As a multi-spectrum remediation company, we respond to both the flooding and the secondary damage.

Our production crews consult with SERVPRO management when the need for containment of an area appears imminent. Some individuals, possibly including members of your family, are sensitive to mildew and mold growth, although only your health care practitioner can determine this for certain. Containing the areas flooded and showing microbial growth adds a level of protection for your home’s inhabitants and our work crews during the flood mitigation.

When we use containment in a flooded house, SERVPRO employs both physical barriers and technology to keep the hazardous materials in check. Crew members isolate the space where the water must be evacuated and the surfaces cleaned and treated with heavy-duty plastic sheeting, sealed tightly. A negative pressure air scrubbing system also could be part of the plan, using venting and filters to prevent airborne contaminants from escaping into clean spaces.

As needed SERVPRO employees construct one or more areas, they move through from the contaminated area to your living quarters. An equipment area where the pumps and extractors stay until we complete evacuating water is also a place where our crew stores the personal protective equipment they use while on the job. Clean clothing and equipment can be in adjacent area carefully sealed to prevent the transfer of contaminants.

We also may build contents cleaning and loading “rooms” where teams members clean and disinfect items or wrap and bag materials that need to be discarded because of the contamination. SERVPRO employees train extensively to IICRC standards regarding these strategies to ensure safety and well being for all.

Along with the more typical tasks of pumping, drying, and sanitizing, SERVPRO of Benton / Carroll Counties is experienced in creating containment zones when long-term standing flood waters exhibit contamination. Call (479) 763-3220 immediately upon discovering the flood damage, so we can begin planning for containment and mitigation fast.

Click here for more about Bella Vista.

Flood Damage Pack Out and Specialized Drying in Bella Vista

6/24/2018 (Permalink)

Storm flooding can happen very quickly and without much of a warning. Call SERVPRO after you and your family are safe for drying out and remediation.

SERVPRO Technicians Assess the Particular Needs of Your Property After Flooding

Homes surrounding the many lakes, and creeks in Bella Vista enjoy the beauty and calm of a water view. When heavy rains cause overflows near these same waterways, the lower levels of your home can be filled with flooding. Finding a company that can remove the water and restore the structure, fixtures, and contents is the key to recovery. We can help.
 
Flood damage in Bella Vista rarely happens at a convenient time and can be an overwhelming experience. Particularly if you use your lower levels for storage you have concerns not only for your home itself, but also for the many furnishings, mementos, clothing, and documents that also are in the path of the rising water.
 
SERVPRO understands how devastating flooding can feel and our production crews commit to recognizing the unique needs of each of our client’s situations. If you worry that valuable possessions cannot survive the flooding we want to work with you to find a way to put your concerns to rest. Our flood restoration teams are trained and experienced in inventorying, packing, removing, and restoring your possessions at an alternative site.
 
Using great care, we pack and move the articles that are at risk of permanent flood damage. Fabrics and clothing are sorted and either laundered and dried or sent to a dry cleaning establishment that has experience with flood damage. Furnishings are wiped down and upholstered pieces dried following IICRC standards. Our SERVPRO production staff is certified in best industry standards and gives you detailed information about the reasons some items are not good candidates for drying and should be discarded.
 
You may be very pleasantly surprised, however, to note how many of your treasured belongings restore to preloss condition because of SERVPRO’s efforts. Even water-soaked books, pictures, and papers respond well to freeze drying. Institutions more experienced with damaged paper than you are likely to be, The Library of Congress and the National Archives & Records Administration, stand behind vacuum freeze-drying by sublimation.
 
This method uses innovative equipment that removes water from frozen pages by eliminating the liquid state and going directly to water vapor which can be condensed and discarded from the air around the papers, pictures, and books. SERVPRO can make this technology available to our customers, but it works best when the pack out occurs immediately after the flooding event.
 
Flooding in your home is stressful, but SERVPRO of Benton / Carroll Counties has many strategies to reduce the stress and return your dwelling and contents to you fresh, dry, and ready for a restart. Call (479) 787-7377 any hours of the day or night for emergency flood damage services.

Click here for more information on the city of Bella Vista.

Roof Holes Can Create Attic Flood Damage to Your Eureka Springs Home

4/6/2018 (Permalink)

If you roof is damaged during a storm, it is important to call SERVPRO as soon as possible to begin the restoration process to prevent future damage.

If a Storm Catches You Unprepared, Call on SERVPRO to Help Restore Your Home

While you might not always see some of the worst weather that even neighboring states might experience, your Eureka Springs home could be at risk for something coming inland off the Gulf of Mexico to show how unprepared you are for dangerous storm systems. The trouble with harsh weather is that you can never get fully prepared for it because there are so many different ways that storm damages can occur.

The unfortunate drawback of not being prepared for the damage that any single storm can do passing through the area is flood damage to your Eureka Springs home. While this might not always be the result from torrential downpours and high winds, once an area of your home gets exposed to the high volume of rainfall coming down, it does not take long to pool in whatever area of your home has gotten exposed.

While you tend to think of flooding occurring in the basement of your home, our SERVPRO professionals have seen many instances where this was not the case. A common flooding area on account of storm damage is your attic, which poses a unique threat to the rest of your home. If the problem does not get corrected quickly, this pooling water in your attic area can and will affect the ceiling and areas that sit below it.

Once you have recognized that there is damage to the roof of your home, and water can get through unabated, the time has come to reach out to our SERVPRO professionals. We can get to work quickly to seal up the damaged areas to prevent further water damage while our extraction process begins. With high volumes of water, we use a pump truck from our fleet of vehicles along with a wet vac fitted with an extraction wand for more intricate work.

Drying the area is a critical component of our restoration process, and given the nature of the affected area, likely requires several pieces of equipment to accomplish. Air movers are at the heart of this process, but it typically also requires industrial strength dehumidification equipment and specialty tools like drying mats or our injectidry system to clear the moisture out from inside walls.

This explanation might be a small part of the overall restoration process, but it can go to show the high level of experience and dedication that you can expect to receive from SERVPRO of Benton / Carroll Counties. Give us a call 24/7 at (479) 787-7377.

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Bella Vista Residents Wary Of Flood Damage In Recent Past

1/30/2018 (Permalink)

Flash flooding or expected seasonal overflows can damage residential properties.

Flood Damage

Bella Vista boasts beautiful views of our many lakes and waterways. When heavy rainfall increases the water contained in the lakes, local homes can lie in harm's way as flooding threatens. Flash flooding or expected seasonal overflows can damage residential properties. We offer fast flood remediation during these stressful situations.

Rising water is a fearful sight in Bella Vista, and the risk of flood damage became a reality for property owners during the last year on several occasions. Planning for this year’s potential crises is wise, and we can help you as you devise a strategy to avoid or minimize the devastation flood waters can bring.

SERVPRO offers a no-obligation evaluation of your home’s flood exposure risk by one of our trained assessors. Check out the value of our Emergency Ready Plan (ERP). We walk through your property to become familiar with the layout of your home and the areas where flood waters could do the most damage. You follow up by using our mobile app to complete the companion Emergency Ready Profile. Within that concise and focused document, you alert us to any special circumstances, including contacts for your utility and appliance vendors. If you find yourself out of the area when a flood occurs, you can nominate family members or other trusted individuals to act on your behalf, including contacting and contracting with us for help.

We can make suggestions to limit possible issues can include moving valuables to higher levels in your home, ensuring gutter systems and landscaping facilitate proper drainage of rainwater away from your foundation, and a range of other tips. By providing SERVPRO with your priorities should we respond to a flooding situation at your home, we can get to work immediately following a plan we worked out with your input before the disaster.

If a flood does infiltrate your home, SERVPRO technicians use their skill and our high-efficiency equipment to remove the water fast and start the drying process. Our previous inspection alerts us to areas that might hold trapped moisture and places in the flooded area that contain essential shutoffs to minimize the danger of shock or fuel leaks during our work. Preplanning helps the process run smoothly and gets your home back to preloss condition swiftly.

SERVPRO of Benton / Carroll Counties looks forward to helping you with any flooding disaster you encounter. Call (479) 787-7377 to explore the possibility of completing an ERP and know we are available 24 hours a day if a flood damages your home.

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Responding To Flood Damage In Rogers

1/21/2018 (Permalink)

Storm Damage Mitigation is a Keystone of SERVPRO Services to Help Rogers Area Residents

Rogers and the Surrounding Areas Can Get Flood Water Extraction by Contacting SERVPRO

Heavy rains and cresting rivers cause damage almost annually in the Rogers area. Preventing the flood waters from permanently damaging your home requires a combination of preparation and a relationship with a highly qualified flood restoration company. Our technicians and updated equipment are second to none in the Northwest Arkansas area and are prepared to respond fast to your flooding problems.

If in recent years you have felt fortunate to avoid flood damage in your Rogers home, be aware that each flood season is different and poses the possibility of harm to your dwelling. One way a house that is not on the floodplain still can be threatened by flooding is when several days of rain saturates the ground around your home. If you paid little attention to the grading around your house over the years, you soon might regret that oversight. We often see flooding into the basements of homes where water no longer drains away from the foundation.
 
A common cause is poorly maintained gutters that dam up with debris and dump water directly onto the ground below. The soil erodes, almost creating a mini-moat around the building that then works into the foundation. SERVPRO responds first to the interior flooding.
 
Our vehicles carry truck-mounted water extractors, and submersible pumps to evacuate the water. SERVPRO technicians train extensively to be able to determine if the flood waters contain contaminants. If sewage, chemicals, or other hazards are present, we contain the dirty water and dispose of it following local rules. Moisture meters and infrared scanners seek hidden pockets of water. If recesses full of floodwater are located, we release the water using extraction wands from the top or by drilling holes in mortar joints or sections of drywall.
 
Once they remove standing water, SERVPRO workers position air movers and dehumidifiers to dry out the flooded areas. Moisture levels are frequently checked as we head toward drying goals determined by our crew members trained in psychrometrics, or the science of drying. Storage boxes and bins packed out to a dry area are reviewed to decide if the contents are restorable. We may have access to resources that use techniques like freeze drying to save documents, books, and heirlooms.
 
After the flood mitigation, SERVPRO employees then help customers evaluate landscaping problems. To avoid another saturation-based flood, we suggest a correction in the grading and a repair to the failed gutters.
 
SERVPRO of Benton / Carroll Counties is a full-spectrum flood damage restoration company. Call (479) 787-7377 to schedule an assessment by an experienced project manager.

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Planning For Flooding in Bentonville

12/15/2017 (Permalink)

Flooding can happen very quickly and be devastating. Contact SERVPRO before the storms to be ready to restore damage if and when it happens.

SERVPRO Technicians Help Prevent Flood Damage Mayhem With an Application

Over the past several seasons, the incidence of flash floods in the Bentonville area continues to rise. Storms within the last year dumped more than 15 inches of water in parts of Northwest Arkansas in just a week -- more than 2 inches a day. Preparing for possible disaster starts with selecting an experienced and reputable restoration company before the catastrophe happens.
 
Knowing that Bentonville flood damage is likely to be a risk in your home is a signal to plan ahead. Rather than merely reacting, consider taking the time to prepare for a flooding fiasco. We employ a comprehensive Emergency Ready Plan and Profile (ERP) system that both residential and business customers can access.
 
After an initial contact with SERVPRO, we send an experienced project manager to your home to complete a thorough assessment to form the basis for the ERP. Many years in the flood restoration business gives us a unique perspective when evaluating the possible outcomes of flooding that may overwhelm your particular dwelling the next time one monster storm follows another. Review of the location of your HVAC and other mechanical systems, storage areas, and alternative family living areas helps us advise you as to practical steps you can take to limit your exposure to irreparable flood damage.
 
Since flood water swiftly soaks boxes of stored papers, furnishings, and floor coverings, we recommend that you consider elevating items or moving essential documents and heirlooms permanently to the upper floors of your home. Although our SERVPRO crews train to dry flood-saturated carpeting and upholstery, you may choose to confine wall to wall carpets and padded furnishings to areas of your house where storm runoff is rarely an issue.
 
A proactive walk through your home using our ERP mobile app provides you with the opportunity to inform us about your priorities should a flooding event occur. You designate a chain of command we follow if you are out of the area when a flooding event damages your house. Name a relative or neighbor to contact us and be sure to list the names and contacts of your utility companies and the vendors who installed your appliances.
 
SERVPRO of Benton / Carroll Counties is ready to restore damage from flooding in your home, but we also believe in minimizing the damage by preparing. Contact us at (479) 787-7377 for immediate assistance or to meet to create an Emergency Ready Plan and Profile.

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Severe Storms Bring Floodwaters to Rogers

8/9/2017 (Permalink)

Storms can bring a great deal of damage to your home and surroundings. Have SERVPRO on call for such an occasion to help deal with the mess.

SERVPRO Technicians Expertly Dry Out Your Property Lowering the Potential of Secondary Damages

Torrential downpours fill foundations, crawlspaces, and basements in Northwest Arkansas. Misery, confusion, and fear after the deluges threaten to overwhelm local homeowners. SERVPRO has the trained crews, specialized equipment, and flood damage experience for our communities, ready to restore both your dwelling and your peace of mind.
 
Waves of heavy rainstorms, with winds blowing and water pouring from the sky, caused flood damage in your Rogers home. You need immediate help to remove several inches of standing water and to dry out the area of your home you devoted to the storage and mechanical system. Our crisis team arrives fast to your disaster, familiar with industry best practices to restore your home and belongings back to pre-flood conditions.
 
A project manager from SERVPRO assesses the situation, working with you and your insurance company to craft a plan to dry out both structure and contents. First, we establish the safety of working in the affected area, making sure electricity is off, and other utilities are secure. Our truck-mounted pumps and extractors move the water out even if the storm took down power lines. Stormwater runoff can contain many pollutants, so we collect and dispose of the water in your home according to codes. Workers measure moisture levels and determine drying goals, setting up industrial air movers and dehumidifiers. We look for water in recessed areas and get it out to avoid future issues.
 
We empty your storage area to a space where you and our crew can take the time to review the damage. Some belongings launder well or are nonporous, so just need a wipe down. Books, pictures, and papers pose more of a challenge, but we offer freeze-drying techniques as a resource for important documents or treasured heirlooms. With the advice of our crew, you may discard some items that are ruined or contain contaminated water, risking mold growth or other problems with potentially infectious wastes.
 
As the drying out of the space nears completion we evaluate if your HVAC system needs further attention; duct cleaning and sealing may be indicated if the dirty water intruded. Only after contacts from the proper utilities approve will we recommend the systems and appliances in your lower level be turned on again.
 
Safety first and a speedy restoration follows when you contact SERVPRO of Benton / Carroll Counties at (479) 787-7377. Let our highly-qualified team bring your home back "Like it never even happened."

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Conquer Your Flooding Fears in Bentonville With SERVPRO

4/27/2017 (Permalink)

Flood damage needs to be handled correctly to prevent secondary damage. Call SERVPRO for a more in depth explanation of the process.

Our Technicians Can Quickly Assess and Put a Plan into Works to Tackle Your Flood Damage

Northwest Arkansas experienced its share of flash flooding over the past several seasons. With microburst storms more and more common throughout the country, it is likely more damage is in the future. Knowing that flood waters are possible means area homeowners look to SERVPRO to provide the help needed to restore properties after such a disaster.
 
The question is not whether floods will damage Bentonville homes, but what the savvy owner does to recover when the unthinkable happens? Flood waters are devastating to structures and contents. An experienced flood restoration company with high-qualified staff and top-notch equipment is vital for the best results after flooding.
 
Health concerns rise because the water entering homes during flooding frequently contains infectious waste from storm sewers and the land and waterways surrounding residential areas. The runoff from roads and driveways includes automotive products, salts, and other chemicals. SERVPRO trains its staff to respond appropriately to these challenges. Homeowners lack comprehensive understanding concerning contaminated water, and how to properly extract and dispose of it that a trusted restoration company brings to the disaster. Shore up your knowledge by hiring an industry leader, secure that proper protocols are in place to protect your home and the health of your family.
 
Tough decisions arise when hazardous waters flood your living spaces. You need a professional to explain the risks in a way you comprehend. A reasonable and cost effective plan also must fall into place. SERVPRO perceives the problems and is familiar with efficient and thorough ways to transform the seemingly ruined lower levels of your home to preloss condition. The vision and mission of all SERVPRO franchises focus on restoration rather than wholesale tear outs and replacements. Expect every attempt to be made to retain your home’s contents and structure.
 
At the same time, this company has as its ultimate concern the health and well-being of its customers. If contaminated items, from walls, floors, and ceilings to fixtures and contents, are too far gone to ensure safety, SERVPRO lists options to protect all from harm. Relying on their expertise and extensive training in flood recovery efforts just makes sense.
 
Hard rains followed by flooding are no match for SERVPRO of Benton / Carroll Counties. Give this community resource a call at (479) 787-7377 to get back your home and peace of mind.

Quality Flood Damage Restoration Services Available In Bella Vista

2/8/2017 (Permalink)

Snow Storm in Bella Vista, Surprising Damage Needs SERVPRO

When Bella Vista Storms Cause Severe Damage Call SERVPRO

You arrive home after work and find water everywhere. Your ceilings, walls, flooring, carpeting and few other items are soaked. Either a water pipe burst in your ceiling, or you have a severe problem with your roof. You realize right away that you need help.
 
Contacting a local restoration company for assistance in dealing with flood damage to your Bella Vista home is important in preventing health risks, and additional damages from forming that may affect the health of your family.
 
SERVPRO uses a variety of moisture detection devices to locate the source of the problem and determine the extent of exposure involved in your situation. We even have the ability to use infrared lasers to locate pockets of moisture hidden within walls or hard to reach areas of your home that would otherwise develop into hotbeds for mold growth.
 
SERVPRO has access to all of the personnel and equipment needed to address your situation properly with as few interruptions to your daily routine as possible while providing you with expertly trained technicians to perform the services you need to restore your property and its contents to a quality pre-flood damage condition that you and your family can enjoy.
 
SERVPRO technicians use water extraction equipment, such as wet-dry vacuums, hand-held and truck mounted extractors to remove the excess water that exists in your home. We can remove water from tile flooring, carpeting, furniture and other personal items using a variety of methods.
 
If the water affecting your home is found to contain contaminants that may have an impact on the health of our workers or the occupants of your home, the proper protective equipment, such as boots, gloves, eyewear, and even full-body suits are utilized to prevent additional contamination. We also cordon off the affected area to prevent spreading and follow specific handling and disposal guidelines to protect your family.
 
We also perform a variety of services that involve the protection and restoration of your personal property and your other household goods, with the ability to apply specific cleaning methods to each item, depending on the type of material affected and the amount of exposure that exists. Often saving many of your items that you may have thought were lost to you forever.
 
Contact SERVPRO of Benton - Carroll Counties today for additional information and immediate assistance. (479) 787-7377

The Tech SERVPRO Uses to Wipe Out Basement Flood Damage in Bella Vista

1/19/2017 (Permalink)

Don't let basement flooding turn into mold damage. Call SERVPRO quickly to contain.

SERVPRO Technicians Thoroughly Remediate Flooding

Basement floods typically rank among the worst and most thorough flood damage cases SERVPRO is involved in. Water collects in a basement from other parts of the home, sometimes turning an inch or less of water elsewhere in the home into a feet-deep disaster. We need our best equipment to handle most basement flood damage cases, often bringing in the full lineup of our industrial-grade machinery and tools for use. Depending on the specifics of your basement flood and the challenges we face, you may see any or all of these high-end tools used to dry up and clean up your home.
 
Water Extractors
 
Unless it has a drainage vent or orifice, we typically need to use heavy-duty water extractors to clean up flood damage in a Bella Vista basement. These machines are essentially very high-powered water pumps that can drain large quantities of water from hard-to-reach rooms like basements. In most residential cases we bring in smaller, portable pumps, but if the damage is heavier, a truck-mounted assembly may be required.
 
Detection Equipment
 
Water damage is not always visible in the aftermath of a flood. To truly to a thorough job, SERVPRO has to identify hidden spots of water damage or pockets of moisture. These can be behind walls, under floors, or even in entirely separate rooms, making them difficult to track without our repertoire of advanced tools. For this purpose, we use several types of advanced moisture detectors including thermohygrometers, moisture meters, and humidity monitors. These tools help us identify moisture in both the air and materials, remotely, and without ever even seeing the water.
 
Drying Machines and Deodorizers
 
For the actual restoration work, we use a number of high-powered machines to get the job done right. Dehumidifiers and air movers remove the last traces of moisture from the area, while our specialized foggers create odor-eliminating fogs through a number of techniques depending on the situation.
 
Anti-Mold Techniques
 
We also bring in high-tech tools to keep out mold growth. Thermal sensors and imagery help us to identify mold growth early on, while our preventative and combative measures such as mold-resistant paint and UV sanitizers help to stop it from growing. Without careful attention, floods almost always lead to large-scale mold growth, so these steps are critical in reducing restoration costs overall.
 
SERVPRO of Benton / Carroll Counties has dealt with floods, fires, mold, and other disasters for years, bringing high-quality service and restorations to local homes when they need it most. Give us a call at (479) 787-7377.